Unable to use Per User Prompt plugin after de-activate/re-activate

  • Resolved wilhud

    (@wilhud)


    5 years, 11 months ago

    I recently received the following error after disabling and re-enabling the plugin on a few of the sites that I work with…

    Google Authenticator – Per User Prompt error: Your environment doesn’t meet all of the system requirements listed below.

    The Google Authenticator plugin must be installed and activated.
    PHP 5.2.4+ (You’re running version 5.6.31)
    WordPress 4.4+ (You’re running version 4.9.6)

    If you need to upgrade your version of PHP you can ask your hosting company for assistance, and if you need help upgrading WordPress you can refer to the Codex.

    The error shows that both PHP and WordPress are current. All of the websites have Google Authenticator 0.48 installed and active. I tried disabling and re-enabling the plugins and it continues to give the error message.

    Is anyone else running into this issue or is there something else I should check? All plugins are up-to-date on the websites.

    Thanks,
    Wil

Viewing 1 replies (of 1 total)
  • Thread Starter wilhud

    (@wilhud)

    5 years, 11 months ago

    Faslse alarm. The google authenticator plugin had the wrong folder name. That is why it could not be found. Once corrected all seems to be working as expected again.

    Thanks,
    Wil

Viewing 1 replies (of 1 total)
  • The topic ‘Unable to use Per User Prompt plugin after de-activate/re-activate’ is closed to new replies.