Support » Plugin: Export Media Library » Unable to use

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Andrej Pavlovic

    (@andrejpavlovic)

    Plugin only supports PHP 7.1 or higher.

    Hi Andre
    I have this problem too. My client’s site is hosted on Bluehost and the php version they are using is 7.3.17 so it’s definitely higher than 7.1.
    Thanks.
    amanda

    Plugin Author Andrej Pavlovic

    (@andrejpavlovic)

    @alicemorrigan Try using a plugin such as https://wordpress.org/plugins/php-info-wp/ to make sure that wordpress is actually running PHP 7.1+

    andywalt

    (@andywalt)

    I’m running PHP 7.4. The zip file downloads but can’t be opened….

    andywalt

    (@andywalt)

    THis is the error message when I used Terminal in my iMac to try and unzip the file.
    Last login: Mon Jul 20 12:19:28 on console
    users-iMac:~ user$ unzip /Users/user/Documents/VisitBute/Media\ Library\ Export/media_library_export-visit_bute-2020_07_21_11_09_30.zip
    Archive: /Users/user/Documents/VisitBute/Media Library Export/media_library_export-visit_bute-2020_07_21_11_09_30.zip
    End-of-central-directory signature not found. Either this file is not
    a zipfile, or it constitutes one disk of a multi-part archive. In the
    latter case the central directory and zipfile comment will be found on
    the last disk(s) of this archive.
    unzip: cannot find zipfile directory in one of /Users/user/Documents/VisitBute/Media Library Export/media_library_export-visit_bute-2020_07_21_11_09_30.zip or
    /Users/user/Documents/VisitBute/Media Library Export/media_library_export-visit_bute-2020_07_21_11_09_30.zip.zip, and cannot find /Users/user/Documents/VisitBute/Media Library Export/media_library_export-visit_bute-2020_07_21_11_09_30.zip.ZIP, period.
    users-iMac:~ user$

    Plugin Author Andrej Pavlovic

    (@andrejpavlovic)

    Seems like the zip file is corrupted, probably not fully downloaded.

    You can try using a different program to unzip file. See discussion here:
    https://askubuntu.com/questions/54904/unzip-error-end-of-central-directory-signature-not-found

    Official support is provided on github: https://github.com/massedge/wordpress-plugin-export-media-library/issues

Viewing 6 replies - 1 through 6 (of 6 total)
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