Support » Plugin: Pipe Video Recorder » Unable to upload the recorded videos on IOS/iphone with gravity form

  • We are using pipe video recorder with gravity form on our website. Please find the website link below.
    https://videoitquoteit.com/submit-issue/

    1. We are using a multi-step form on the mentioned link above.

    2. In the second step, video has been recording and uploading.

    3. We are using the script provided by the pipe-video recorder in gravity form. Please find the script below.

    <!-- begin video recorder code -->
    <script type="text/javascript">
    var size = {width:400,height:330};
    var flashvars = {qualityurl: "avq/300p.xml",accountHash:"0904b9d5658fcc96488d97a6b784ca83", eid:1, showMenu:"true", mrt:120,sis:0,asv:1,mv:0, dpv:0, ao:0, dup:0};
    (function() {var pipe = document.createElement('script'); pipe.type = 'text/javascript'; pipe.async = true;pipe.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.addpipe.com/1.3/pipe.js';var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(pipe, s);})();
    </script>
    <div id="hdfvr-content" ></div>
    <!-- end video recorder code -->

    4. In IOS/iPhone, we are unable to upload the recorded video. There is no error showing in the console.

    Could you please provide us your help and guidance to resolve this issue? We are waiting for your reply.

    Regards
    AI

    The page I need help with: [log in to see the link]

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