Unable to update to 2.1

  • Resolved sbwd

    (@sbwd)


    2 years, 11 months ago

    When I try to update the plugin I get this error message:

    An error occurred while updating The Official Facebook Chat Plugin: Download failed. A valid URL was not provided.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Facebook

    (@facebook)

    2 years, 11 months ago

    Hi @sbwd,

    Sorry to hear this. Can you clarify at what step (i.e. following what action) you encountered this error message?

    Can I ask you to try again and see if the error is persisting?

    Thanks,

    Facebook Team

    Thread Starter sbwd

    (@sbwd)

    2 years, 11 months ago

    I go to the updates page: /wp-admin/update-core.php
    Then I select this plugin and click ‘Update Plugins’
    Then I get the error message.

    But I just tried now and it worked! 😀
    So problem solved by itself.

    Plugin Author Facebook

    (@facebook)

    2 years, 11 months ago

    Glad to hear! Could have just been some temporary downtime on WordPress’ side.

    All the best 🙂

    Facebook Team

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Unable to update to 2.1’ is closed to new replies.