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[resolved] Unable to update tagline (10 posts)

  1. SugarRave
    Member
    Posted 2 years ago #

    I'm working on a business site which I don't own, I've just been handed the keys to maintain it. Anyways there's a typo in the tagline that I desperately want to get fixed, only I can't seem to get the tagline to update.

    I've tried going through Themes > Customize but hitting 'Save & Publish' brings up the login screen again. I've also tried going through "Select your tagline and time zone" in the basic settings but that doesn't update either, although it doesn't ask me to login again.

    Site URL: http://www.accuscreen.ca/

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you tried updating the tagline in Settings -> General?

  3. SugarRave
    Member
    Posted 2 years ago #

    Yes I've tried that

  4. Pioneer Web Design
    Member
    Posted 2 years ago #

    What device OS/Browser are you using?

  5. esmi
    Forum Moderator
    Posted 2 years ago #

    What theme are you using? Where did you download it from?

  6. SugarRave
    Member
    Posted 2 years ago #

    I'm using the propulsion theme, unsure as to where it was downloaded. Also I'm currently using a Mac but I've tried both Firefox and Opera

  7. esmi
    Forum Moderator
    Posted 2 years ago #

    Assuming that you are using this theme, you need to seek support from the theme's developer/vendor. We do not support commercial products here.
    Try http://themeforest.net/user/Kriesi

  8. SugarRave
    Member
    Posted 2 years ago #

    I can't sign up there, it asks for a purchase code and I don't have access to one

  9. esmi
    Forum Moderator
    Posted 2 years ago #

    We do not support commercial themes as you paid for support when you - presumably - bought the theme. It is not our place to keep theme vendors in business.

  10. Matthew
    Member
    Posted 2 years ago #

    Can't you just go to appearance > Theme Options > Home Top Feature
    and then change your tagline.

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