Support » Plugin: Stock Quote » Unable to update stock symbol LTDH since October 17 2019

  • johnathantan

    (@johnathantan)


    The stock quote LTDH on my client’s site has not been updating since 17 October 2019, I tried other symbols such as Apple and it is able to display the latest stock prices.

    I also tried to force update it from the settings page, eventhough it shows update successful but there’s no update in the front-end price display.

    Please help as I don’t know what’s wrong and how to fix this issue.

    Regards,
    Johnathan

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Aleksandar Urošević

    (@urkekg)

    Hello @johnathantan,

    Unfortunately, we could not do anything to resolve this issue. It looks that AlphaVantage.co experiencing some issue with their database and returning empty JSON response for LTDH symbol (endpoint GLOBAL_QUOTE, TIME_SERIES_INTRADAY and TIME_SERIES_DAILY).

    I would suggest to you contact AlphaVantage support and check why that’s happening https://www.alphavantage.co/support/#support

    Kind regards,
    Aleksandar

Viewing 1 replies (of 1 total)
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