Unable to update products when this plugin is active

Resolved

(@greencode)

Click Update and nothing happens. If I turn off this plugin then it Updating products works. Looking at the page errors and I’m getting this:

Uncaught Error: Template not found: #tmpl-facebook-for-woocommerce-modal
    at wp-util.min.js?ver=9ae1c6c3027916513f1e30d179c0c6bd:2:371
    at n.render (backbone-modal.min.js?ver=7.1.0:1:968)
    at Jn (underscore.min.js?ver=1.13.4:2:7441)
    at n.<anonymous> (underscore.min.js?ver=1.13.4:2:7755)
    at n.render (underscore.min.js?ver=1.13.4:2:1065)
    at n.initialize (backbone-modal.min.js?ver=7.1.0:1:839)
    at h.View (backbone.min.js?ver=1.4.1:2:14648)
    at new n (backbone.min.js?ver=1.4.1:2:23485)
    at Object.success (products-admin.js?ver=3.0.3:1:7967)
    at c (jquery.min.js?ver=3.6.1:2:28327)

Viewing 15 replies - 1 through 15 (of 34 total)

1 2 3 →

Igor H

(@ihereira)

1 year, 4 months ago

Hi,

I’d like to get a better idea of the site’s configuration before moving forward,

Please share a copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

Please navigate to WooCommerce > System Status > Logs. Check if there are any other error logs generated, if it is the case, let us know.

Looking forward to hearing from you.

Thread Starter

greencode

(@greencode)

1 year, 4 months ago

Logs:

10-01-2022 @ 22:01:42 - Unable to detect valid feed configuration: No catalog ID
10-03-2022 @ 09:24:28 - Unable to detect valid feed configuration: No catalog ID
10-03-2022 @ 19:23:28 - Unable to detect valid feed configuration: No catalog ID


### WordPress Environment ###

WordPress address (URL): MYSITE
Site address (URL): MYSITE
WC Version: 7.1.0
REST API Version: ✔ 7.1.0
WC Blocks Version: ✔ 8.7.5
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.5.17-MariaDB-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wp_
Total Database Size: 2072.34MB
Database Data Size: 1173.75MB
Database Index Size: 898.59MB
wp_woocommerce_sessions: Data: 5.02MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 15.55MB + Index: 5.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 222.75MB + Index: 91.25MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.52MB + Index: 1.25MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_apto: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_apto_sort_list: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cf7dbplugin_st: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
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wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cli_cookie_scan_url: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_visitor_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_followup_customers: Data: 4.52MB + Index: 9.06MB + Engine InnoDB
wp_followup_customer_carts: Data: 69.59MB + Index: 7.03MB + Engine InnoDB
wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_followup_customer_orders: Data: 3.52MB + Index: 2.52MB + Engine InnoDB
wp_followup_email_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_followup_email_logs: Data: 8.52MB + Index: 6.55MB + Engine InnoDB
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wp_followup_email_order_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_followup_email_tracking: Data: 4.52MB + Index: 8.58MB + Engine InnoDB
wp_followup_followup_history: Data: 18.55MB + Index: 4.55MB + Engine InnoDB
wp_followup_order_categories: Data: 38.56MB + Index: 44.11MB + Engine InnoDB
wp_followup_order_items: Data: 4.52MB + Index: 7.55MB + Engine InnoDB
wp_followup_subscribers: Data: 0.34MB + Index: 0.38MB + Engine InnoDB
wp_followup_subscribers_to_lists: Data: 0.19MB + Index: 0.22MB + Engine InnoDB
wp_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_iwp_backup_status: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_iwp_file_list: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_iwp_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mclean_refs: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 3.48MB + Index: 0.44MB + Engine InnoDB
wp_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pmxe_exports: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_posts: Data: 28.56MB + Index: 17.09MB + Engine InnoDB
wp_redirection_404: Data: 0.31MB + Index: 0.11MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.34MB + Index: 0.41MB + Engine InnoDB
wp_redirection_logs: Data: 0.39MB + Index: 0.08MB + Engine InnoDB
wp_termmeta: Data: 0.22MB + Index: 0.28MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.39MB + Index: 0.25MB + Engine InnoDB
wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 148.70MB + Index: 163.45MB + Engine InnoDB
wp_users: Data: 7.52MB + Index: 8.55MB + Engine InnoDB
wp_wcuf_upload_sessions: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 4.52MB + Index: 4.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 6.52MB + Index: 8.06MB + Engine InnoDB
wp_wc_order_stats: Data: 5.52MB + Index: 5.55MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 3.34MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.30MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfwafconfig: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 2.42MB + Index: 0.47MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.27MB + Index: 0.27MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf: 12
acf-field: 123
acf-field-group: 19
apto_sort: 41
attachment: 693
cookielawinfo: 65
custom_css: 1
follow_up_email: 3
global_product_addon: 2
iwp_log: 1387
nav_menu_item: 30
oembed_cache: 6
page: 18
post: 30
product: 160
product_variation: 251
revision: 48
shop_coupon: 94
shop_order: 83704
shop_order_refund: 649
st_transaction: 1079
wafs: 1
wcpa_pt_forms: 13
wp_global_styles: 2
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (42) ###

InfiniteWP - Client: by Revmakx – 1.9.9
Advanced Custom Fields PRO: by WP Engine – 6.0.5
FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.21.0
Contact Form 7 AutoResponder Addon: by wpsolutions – 3.1
Contact Form 7: by Takayuki Miyoshi – 5.6.4
Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.1.0
GTM4WP: by Thomas Geiger – 1.16.2
Facebook for WooCommerce: by Facebook – 3.0.3
LiteSpeed Cache: by LiteSpeed Technologies – 5.3
Order Delivery Date Pro for WooCommerce: by Tyche Softwares – 9.35.1
Product Sales Report for WooCommerce: by Aspen Grove Studios – 1.5.1
Product Video Gallery for Woocommerce: by NikHiL Gadhiya – 1.4.0.2
PW WooCommerce Gift Cards Pro: by Pimwick
LLC – 1.415

Redirection: by John Godley – 5.3.5
Salesfire: by  – 1.0.4
SVG Support: by Benbodhi – 2.5.4
TRU//ST Payments Gateway for WooCommerce: by TRU//ST Payments – 1.0.4
GDPR Cookie Consent: by WebToffee – 2.3.8
Woocommerce Custom Product Addons: by Acowebs – 4.2.1
Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.7
WooCommerce Address Validation: by SkyVerge – 2.8.1
WooCommerce Advanced Free Delivery: by Jeroen Sormani – 1.1.5
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.17
WP WooCommerce Mailchimp: by Saint Systems – 2.4.9
WooCommerce PayPal Payments: by WooCommerce – 2.0.0
WooCommerce Protected Categories: by Barn2 Plugins – 2.6.1
WooCommerce Shipment Tracking: by WooCommerce – 1.6.24
Woocommerce Side Cart Premium: by XootiX – 3.1
WooCommerce Table Rate Delivery: by Bolder Elements – 4.2.1
WooCommerce: by Automattic – 7.1.0
Wordfence Security: by Wordfence – 7.7.1
Yoast SEO: by Team Yoast – 19.11
WP All Export Pro: by Soflyy – 1.8.1
WP All Import Pro: by Soflyy – 4.7.8
WP-PageNavi: by Lester 'GaMerZ' Chan – 2.94.0
WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.5
WP All Import - User Import Add-On Pro: by Soflyy – 1.1.8
WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.4
Order Import Export for WooCommerce Add-on: by WebToffee – 1.1.3
Import Export for WooCommerce Wrapper: by WebToffee – 1.1.7
WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Delivery Labels (Pro): by WebToffee – 4.1.9
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.8.1

### Inactive Plugins (3) ###

Follow-Up Emails: by WooCommerce – 4.9.7
Mailgun: by Mailgun – 1.8.7
WP All Export - User Export Add-On Pro: by Soflyy – 1.0.7

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

InfiniteWP - Client Loader: by Revmakx – 1.0.1

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #6 - /shop/
Basket: #7 - /basket/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #2469 - /terms/

### Theme ###

Name: Ten to Ten V4
Version: 1.2
Author URL: https://www.daretothink.co.uk
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: tentotenfour/woocommerce/archive-product.php
tentotenfour/woocommerce/content-product.php
tentotenfour/woocommerce/emails/customer-completed-order.php
tentotenfour/woocommerce/emails/customer-invoice.php
tentotenfour/woocommerce/emails/customer-on-hold-order.php
tentotenfour/woocommerce/emails/customer-processing-order.php
tentotenfour/woocommerce/emails/email-header.php
tentotenfour/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0
tentotenfour/woocommerce/loop/result-count.php
tentotenfour/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
tentotenfour/woocommerce/single-product/price.php
tentotenfour/woocommerce/single-product/tabs/tabs.php

Outdated Templates: ❌
					
					
						Learn how to update

### Pimwick Plugins ###

PW WooCommerce Gift Cards Pro: License key: PW-5f9fd48ecb295
Result: success
Cached: 2022-11-29

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: GB
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: ✔
Vault enabled: ✔
Logging enabled: –
Reference Transactions: ✔
Used PayPal Checkout plugin: ✔
Tracking enabled: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔ Next scheduled: 2022-11-30 07:01:48 +00:00
Options: ✔
Notes: 103
Onboarding: completed

### Address Validation ###

Active Provider: PostcodeSoftware.net
Configured: ✔
Account Number: 4600
Password: A77kuyde
Debug Mode: No
Geocode Addresses: No
Classify Addresses: No
Force Customer to look-up address via Postcode: No

### Action Scheduler ###

Complete: 2,382
Oldest: 2022-10-31 13:27:13 +0000
Newest: 2022-11-29 11:01:21 +0000

Failed: 1,098
Oldest: 2017-10-13 15:02:35 +0100
Newest: 2022-01-19 12:16:43 +0000

Pending: 11
Oldest: 2022-11-29 13:20:23 +0000
Newest: 2022-11-29 13:23:28 +0000

### Status report information ###

Generated at: 2022-11-29 11:14:45 +00:00

Igor H

(@ihereira)

1 year, 4 months ago

Hello,

Thanks for sending the system report.

Can you please update the Facebook for WooCommerce plugin to its latest version 3.0.4? You can update it under WP-Admin > plugins > Facebook for WooCommerce > update.

Make sure you have the two-factor authentication enabled.

Let us know if this worked for you.

jeretl

(@jeretl)

1 year, 4 months ago

I’m having the same issue and I have version 3.0.5. When I try an update a product, I’m routed to the “Posts” page in WP admin for some reason. Currently having to deactivate the plugin. Is there a way to revert to an earlier version while we wait for a fix?

Plugin Support

Bartosz B. a11n

(@bartoszbudzanowski)

1 year, 4 months ago

@jeretl Hi, I am sorry that you are experiencing issues.

We suspect a conflict with another plugin.

Is the issue exactly the same as reported above?

Please share a copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

Please navigate to WooCommerce > System Status > Logs. Check if there are any other error logs generated, if it is the case, let us know.

Best Regards,
Bartosz

jeretl

(@jeretl)

1 year, 4 months ago


### WordPress Environment ###

WordPress address (URL): https://montanafirepits.com
Site address (URL): https://montanafirepits.com
WC Version: 7.1.0
REST API Version: ✔ 7.1.0
WC Blocks Version: ✔ 8.7.5
Action Scheduler Version: ✔ 3.5.3
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.54 (Ubuntu)
PHP Version: 8.1.12
PHP Post Max Size: 50 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 10.5.11-MariaDB-1:10.5.11+maria~focal
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wp_
Total Database Size: 1431.79MB
Database Data Size: 1287.01MB
Database Index Size: 144.78MB
wp_woocommerce_sessions: Data: 11.02MB + Index: 0.38MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 26.55MB + Index: 16.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ic_woo_full_details_mv: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
ic_woo_full_details_v: Data: 0.00MB + Index: 0.00MB + Engine
ic_woo_lookup_t: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ic_woo_orders_mv: Data: 0.28MB + Index: 0.03MB + Engine InnoDB
ic_woo_orders_v: Data: 0.00MB + Index: 0.00MB + Engine
ic_woo_order_details_v: Data: 0.00MB + Index: 0.00MB + Engine
ic_woo_order_items_v: Data: 0.00MB + Index: 0.00MB + Engine
ic_woo_prefix_v: Data: 0.00MB + Index: 0.00MB + Engine
ic_woo_product_attributes_v: Data: 0.00MB + Index: 0.00MB + Engine
ic_woo_product_multi_attrib_v: Data: 0.00MB + Index: 0.00MB + Engine
ic_woo_product_uniq_attrib_v: Data: 0.00MB + Index: 0.00MB + Engine
ic_woo_prod_details_v: Data: 0.00MB + Index: 0.00MB + Engine
wp_actionscheduler_actions: Data: 4.52MB + Index: 3.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 3.52MB + Index: 2.34MB + Engine InnoDB
wp_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_atum_product_data: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_bwf_actions: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_bwf_action_claim: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bwf_contact: Data: 0.22MB + Index: 0.27MB + Engine InnoDB
wp_bwf_contact_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_bwf_wc_customers: Data: 0.20MB + Index: 0.09MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
wp_comments: Data: 14.52MB + Index: 9.09MB + Engine InnoDB
wp_cp_calculated_fields_form_discount_codes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cp_calculated_fields_form_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cp_calculated_fields_form_revision: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cp_calculated_fields_form_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_crm_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_crm_log_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_duplicator_pro_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_duplicator_pro_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_email_log: Data: 691.59MB + Index: 0.00MB + Engine InnoDB
wp_ewwwio_images: Data: 4.52MB + Index: 2.97MB + Engine InnoDB
wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_frm_fields: Data: 0.13MB + Index: 0.01MB + Engine MyISAM
wp_frm_forms: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_frm_items: Data: 0.13MB + Index: 0.05MB + Engine MyISAM
wp_frm_item_metas: Data: 0.39MB + Index: 0.22MB + Engine MyISAM
wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 3.52MB + Index: 0.42MB + Engine InnoDB
wp_gf_entry_meta: Data: 7.52MB + Index: 8.55MB + Engine InnoDB
wp_gf_entry_notes: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_form_view: Data: 0.48MB + Index: 0.41MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_grp_google_place: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_grp_google_review: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ia_savedcarts: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_iconic_woo_linked_variations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_inf_infusionsoft_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_innovs_product_quote_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_innovs_wc_es: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_innovs_wc_es_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_innovs_wc_es_quote: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_itsec_dashboard_events: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_iw4_recipes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_iw4_recipe_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_iw4_run_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_iw4_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_iw_payplans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jet_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jet_review_comments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jet_review_guests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jet_review_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jet_review_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jet_smart_filters_indexer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_learndash_pro_quiz_category: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_learndash_pro_quiz_form: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_learndash_pro_quiz_lock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_learndash_pro_quiz_master: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_learndash_pro_quiz_prerequisite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_learndash_pro_quiz_question: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_learndash_pro_quiz_statistic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_learndash_pro_quiz_statistic_ref: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_learndash_pro_quiz_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_learndash_pro_quiz_toplist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_learndash_user_activity: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_learndash_user_activity_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mapmarker_api: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mapmarker_marker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mapmarker_option: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_builder_cache_burner: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_builder_cache_burner_plate: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_builder_cache_complete_kit: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_builder_cache_covers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_builder_cache_fire_media: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_builder_cache_flex_lines_and_valves: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_builder_cache_product_popularity: Data: 0.36MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_fire_pit_builds: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_order_tracking_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_order_tracking_log: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_shortcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mfp_addons_vendor_order_send_log: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mwb_woo_keap_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mwp_queued_tasks: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_options: Data: 48.33MB + Index: 2.00MB + Engine InnoDB
wp_postmeta: Data: 305.58MB + Index: 58.97MB + Engine InnoDB
wp_posts: Data: 14.47MB + Index: 3.84MB + Engine InnoDB
wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_queued_tasks: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_redirection_404: Data: 2.02MB + Index: 11.08MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
wp_redirection_logs: Data: 1.02MB + Index: 0.05MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.23MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_zapier: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 6.52MB + Index: 0.09MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.31MB + Index: 0.17MB + Engine InnoDB
wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 8.52MB + Index: 6.03MB + Engine InnoDB
wp_users: Data: 0.42MB + Index: 0.30MB + Engine InnoDB
wp_vxc_infusionsoft_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_vxc_infusionsoft_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 2.52MB + Index: 1.34MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.67MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.30MB + Index: 0.53MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_zapier_history: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_wdi_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wdi_themes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfBlockedIPLog: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfConfig: Data: 3.30MB + Index: 0.00MB + Engine InnoDB
wp_wfco_report_views: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileMods: Data: 51.64MB + Index: 0.00MB + Engine InnoDB
wp_wfHits: Data: 1.02MB + Index: 0.20MB + Engine InnoDB
wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfIssues: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_wfKnownFileList: Data: 24.55MB + Index: 0.00MB + Engine InnoDB
wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfLogins: Data: 0.45MB + Index: 0.16MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfNotifications: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wfob_stats: Data: 0.06MB + Index: 0.14MB + Engine InnoDB
wp_wfocu_event: Data: 0.14MB + Index: 0.08MB + Engine MyISAM
wp_wfocu_event_meta: Data: 0.24MB + Index: 0.09MB + Engine MyISAM
wp_wfocu_session: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfStatus: Data: 1.02MB + Index: 0.25MB + Engine InnoDB
wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfwafconfig: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
wp_woocommerce_pinterest: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_pinterest_boards_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_pinterest_google_categories_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_pinterest_google_product_categories: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wotv_woo_track_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wps_hit: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_wps_index: Data: 4.52MB + Index: 4.55MB + Engine InnoDB
wp_wps_key: Data: 0.19MB + Index: 0.13MB + Engine InnoDB
wp_wps_object_term: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wp_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wps_query: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wps_uri: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_indexable: Data: 5.45MB + Index: 2.08MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.17MB + Index: 0.25MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.20MB + Index: 0.30MB + Engine InnoDB
wp_yoast_seo_links: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.60MB + Index: 0.51MB + Engine MyISAM
xcategory: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xconnection: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xgroup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xgroup_category_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xjob: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xjob_raw_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xlogin: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xmembership_plan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xmembership_plan_detail: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xobject: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xobject_category_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xobject_share: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xobject_type: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xplan_subscription: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xprivilege: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xrole: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xrole_privilege_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xsummary: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xuser: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
xuser_group_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xuser_info: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

acf-field: 8
acf-field-group: 1
amn_envira-lite: 1
attachment: 3800
avada_faq: 15
cp_popups: 8
cpt_iconic_wlv: 1
custom_css: 3
customize_changeset: 1
elementor_font: 4
elementor_library: 95
envato_tk_import: 3
envira: 1
epkb_post_type_1: 41
fl-builder-template: 82
fl-theme-layout: 3
follow_up_email: 3
fpf_fields: 1
frm_form_actions: 16
frm_styles: 1
fusion_element: 15
fusion_template: 1
global_product_addon: 2
inspire_invoice: 5
itsec-dash-card: 9
itsec-dashboard: 1
jet-menu: 10
jet-woo-builder: 1
mwb_keap_feed: 3
nav_menu_item: 122
oembed_cache: 287
omapi: 1
page: 87
pewc_field: 1
pewc_group: 1
popup: 3
popup_theme: 8
post: 64
postman_sent_mail: 250
product: 187
product_variation: 989
product-feed: 1
revision: 9
sa_client: 2
sa_estimate: 2
sa_invoice: 2
sa_item: 1
sa_notification: 18
sa_record: 22
schema: 2
seedprod: 1
shop_coupon: 95
shop_order: 10493
shop_order_refund: 594
shopping-cart: 137
sliced_quote: 2
slide: 3
smart_offers: 5
tt_proven: 1
vxc_infusionsoft: 1
wc_instagram_catalog: 2
wc_order_status: 13
wccc: 1
wcpa_pt_forms: 2
wfob_bump: 2
wfocu_funnel: 2
wfocu_offer: 3
wootrello: 1
wootrello_log: 25
wpcode: 4
yaymail_template: 11

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (57) ###

Pixel Manager for WooCommerce: by SweetCode – 1.27.7
Gravity Forms: by Gravity Forms – 2.6.8
Advanced Custom Fields: by WP Engine – 6.0.5
Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.2.2
Folder Excluder for AIO WP Migration: by Zeeshan Ahmed – 3.0
Akismet Anti-Spam: by Automattic – 5.0.1
Astra Pro: by Brainstorm Force – 3.9.3
Astra Hooks: by Brainstorm Force – 1.0.2
Cloudflare: by Cloudflare
Inc. – 4.11.0

Code Snippets: by Code Snippets Pro – 3.2.2
Compact Audio Player: by Tips and Tricks HQ – 1.9.7
Disable Variable Product Price Range Woocommerce: by Geek Code Lab – 1.8
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Elementor Pro: by Elementor.com – 3.7.7
Elementor: by Elementor.com – 3.7.8
Email Cart for WooCommerce: by Rymera Web Co – 1.4.6
Enable Media Replace: by ShortPixel – 4.0.1
Essential Addons for Elementor - Pro: by WPDeveloper – 5.4.2
Essential Addons for Elementor: by WPDeveloper – 5.4.4
Flux Checkout: by Iconic – 2.2.1
Gravity Forms Zapier Add-On: by Gravity Forms – 4.2
InfusedWoo Pro: by Mark Joseph – 3.19.5
WPCode Lite: by WPCode – 2.0.4.4
JetMenu: by Crocoblock – 2.2.4
JetProductGallery: by Crocoblock – 2.1.8
Montana Fire Pits Addons: by Mitch Lindle – 1.2
NitroPack: by NitroPack LLC – 1.5.17
OoohBoi Steroids for Elementor: by OoohBoi – 2.0.5
Order Status Rules for WooCommerce: by WPFactory – 2.9.2
Premium Addons for Elementor: by Leap13 – 4.9.40
reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.38
Redirection: by John Godley – 5.3.5
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Styles & Layouts Gravity Forms: by Sushil Kumar – 4.3.9
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.22.23.0

CTX Feed: by WebAppick – 4.5.11
WooCommerce Custom Product Addons (Free): by Acowebs – 2.7.1
WooCommerce Additional Variation Images: by WooCommerce – 2.3.0
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5
WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
WooCommerce Microsoft Ads Conversion Tracking: by Logical Position – 1.3
WooCommerce Order Status Manager: by SkyVerge – 1.13.2 (update to version 1.14.0 is available)
Pinterest for WooCommerce: by Softblues – 2.4.4 (update to version 2.4.5 is available)
WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.8.1
WooCommerce Shipment Tracking: by WooCommerce – 1.9.0
WooCommerce Tab Manager: by SkyVerge – 1.14.2
WooCommerce Table Rate Shipping: by WooCommerce – 3.1.0
WooCommerce Variation Swatches and Photos: by Element Stark – 3.1.6
WooCommerce Zapier: by OM4 Software – 2.3.1
WooCommerce: by Automattic – 7.1.0
Wordfence Security: by Wordfence – 7.8.0
Yoast SEO Premium: by Team Yoast – 19.5
Yoast SEO: by Team Yoast – 19.11
WP Mail SMTP: by WPForms – 3.6.1
WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.5
Yoast SEO: WooCommerce: by Team Yoast – 15.3
YayMail - WooCommerce Email Customizer: by YayCommerce – 3.1.4

### Inactive Plugins (21) ###

Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
All-in-One WP Migration: by ServMask – 7.67
Classic Editor: by WordPress Contributors – 1.6.2
Conversios.io - All-in-one Google Analytics, Pixels and Product Feed Manager for WooCommerce: by Conversios – 5.1.0
Debug Bar: by wordpressdotorg – 1.1.4
Disable Admin Notices Individually: by Creative Motion <info@cm-wp.com> – 1.3.1
EAN for WooCommerce: by WPFactory – 4.4.2
Email Log: by Sudar – 2.4.8
Facebook for WooCommerce: by Facebook – 3.0.5
Imagify: by Imagify - Optimize Images & Convert WebP – 2.0
JetBlocks For Elementor: by Crocoblock – 1.3.2
JetElements For Elementor: by Crocoblock – 2.6.7
JetSmartFilters: by Crocoblock – 2.3.11
JetTricks: by Crocoblock – 1.4.2
JetWooBuilder For Elementor: by Crocoblock – 1.12.4
ManageWP - Worker: by GoDaddy – 4.9.15
Meta pixel for WordPress: by Facebook – 3.0.8
Show/Hide Estimated Delivery For Shipping Classes: by PluginHive – 1.0
User Role Editor: by Vladimir Garagulya – 4.63.1
WooCommerce Conditional Content: by Lucas Stark – 2.1.8
WooCommerce Product Search: by itthinx – 4.7.0 (update to version 4.9.0 is available)

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Redux

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #61127 - /shop/
Cart: #61128 - /cart/
Checkout: #61129 - /checkout/
My account: #61130 - /my-account/
Terms and conditions: #6515 - /terms-conditions/

### Theme ###

Name: Astra
Version: 3.9.4
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### WooCommerce Google Product Feed feeds ###

google: Google merchant centre product feed
  Type: google
  Category filter: -
  Categories: -
googlereview: Google merchant centre product review feed
  Type: googlereview
  Category filter: -
  Categories: -
bing: Bing merchant centre feed
  Type: bing
  Category filter: -
  Categories: -
6145eacd8bbfcbc3: New Google Feed
  Type: google
  Category filter: -
  Categories: -

### WooCommerce Google Product Feed options ###

Include variations in feed: -
Send "item group ID": Enabled
Expanded schema markup: -
Debug key: ccd6550c-f37c-4218-8f3d-a9e30a832549

### WooCommerce Google Product Feed fields ###

Title: Pre-populates from product product_title.
Product description: Main product description (full preferred) plus variation description
Availability (in stock products): Defaults to "in stock".
Availability (backordered products): Defaults to "in stock".
Availability (out of stock products): Defaults to "out of stock".
Brand: Defaults to "Montana Fire Pits".
Manufacturer Part Number (MPN): Pre-populates from product sku.
Product Type: Pre-populates from product_cat taxonomy.
Google Product Category: 
Global Trade Item Number (GTIN): Pre-populates from GTIN 12 field from Yoast WooCommerce SEO.
Size system: Defaults to "US".
Material: Pre-populates from material meta field.
Bing Category: Pre-populates from product_cat taxonomy.
Minimum handling time: Defaults to "1".
Maximum handling time: Defaults to "14".

### WooCommerce Google Product Feed DB status ###

Database version: 16
Active database version: 16
wc_gpf_render_cache: Empty
woocommerce_gpf_google_taxonomy (en-US): 5595 items

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔ Next scheduled: 2022-11-30 22:00:19 -06:00
Options: ✔
Notes: 114
Onboarding: completed

### Action Scheduler ###

Complete: 5,430
Oldest: 2022-10-31 14:21:41 +0000
Newest: 2022-11-30 18:51:35 +0000

Failed: 3,018
Oldest: 2021-11-10 17:54:38 +0000
Newest: 2022-11-29 19:03:38 +0000

Pending: 5
Oldest: 2022-11-30 21:12:41 +0000
Newest: 2022-12-05 22:58:37 +0000

### WooCommerce Zapier ###

Database Version: ✔ 14
Detailed Logging Enabled: No
Legacy Mode Disabled: ✔ Yes
SSL: ✔ Yes
REST API Authentication Key(s): ✔ 13
Task History Record Count: ✔ 43121
Webhook #111: WooCommerce Zapier
- Status: active
- Trigger: order.paid
- Delivery Count: 477
Webhook #109: WooCommerce Zapier
- Status: active
- Trigger: order.created
- Delivery Count: 3817
Webhook #107: WooCommerce Zapier
- Status: active
- Trigger: order.created
- Delivery Count: 3824
Webhook #102: WooCommerce Zapier
- Status: active
- Trigger: order.created
- Delivery Count: 4180
Webhook #94: WooCommerce Zapier
- Status: active
- Trigger: order.paid
- Delivery Count: 2209
Webhook #87: WooCommerce Zapier
- Status: active
- Trigger: order.created
- Delivery Count: 4180
Webhook #82: WooCommerce Zapier
- Status: active
- Trigger: order.created
- Delivery Count: 4180
Webhook #78: WooCommerce Zapier
- Status: active
- Trigger: order.created
- Delivery Count: 4180
Webhook #75: WooCommerce Zapier
- Status: disabled
- Trigger: order.paid
- Delivery Count: 0
Webhook #74: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #73: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #72: WooCommerce Zapier
- Status: disabled
- Trigger: order.paid
- Delivery Count: 0
Webhook #71: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #70: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #68: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #65: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #64: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #56: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #55: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #52: WooCommerce Zapier
- Status: disabled
- Trigger: order.paid
- Delivery Count: 0
Webhook #50: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #49: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #48: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #47: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #46: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #45: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #36: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Webhook #15: WooCommerce Zapier
- Status: disabled
- Trigger: order.paid
- Delivery Count: 0
Webhook #12: WooCommerce Zapier
- Status: disabled
- Trigger: order.created
- Delivery Count: 0
Deleted Webhook Delivery Count: 15761
Order Action Count: 313

### Status report information ###

Generated at: 2022-11-30 13:02:57 -06:00

jeretl

(@jeretl)

1 year, 4 months ago

Logs:

11-30-2022 @ 11:32:19 - Request
method: GET
uri: https://graph.facebook.com/v13.0/564271867951898?fields=name
user-agent: Facebook-for-WooCommerce/3.0.5 (WooCommerce/7.1.0; WordPress/6.1.1)
body:
duration: 0.09672s

11-30-2022 @ 11:32:19 - Response
code: 200
message: OK
body: {"name":"Catalog_Products_NEW","id":"564271867951898"}

11-30-2022 @ 11:33:46 - Request
method: GET
uri: https://graph.facebook.com/v13.0/564271867951898?fields=name
user-agent: Facebook-for-WooCommerce/3.0.5 (WooCommerce/7.1.0; WordPress/6.1.1)
body:
duration: 0.17809s

11-30-2022 @ 11:33:46 - Response
code: 200
message: OK
body: {"name":"Catalog_Products_NEW","id":"564271867951898"}

11-30-2022 @ 11:34:00 - Request
method: GET
uri: https://graph.facebook.com/v13.0/564271867951898?fields=name
user-agent: Facebook-for-WooCommerce/3.0.5 (WooCommerce/7.1.0; WordPress/6.1.1)
body:
duration: 0.13444s

11-30-2022 @ 11:34:00 - Response
code: 200
message: OK
body: {"name":"Catalog_Products_NEW","id":"564271867951898"}

jeretl

(@jeretl)

1 year, 4 months ago

I believe we identified what the issue was. Our PHP Max post size was set to 2mb (before I did the status report). Now that we’ve increased it to 50mb it seems as the issue is resolved.

Plugin Support

Bartosz B. a11n

(@bartoszbudzanowski)

1 year, 4 months ago

@jeretl I am happy that the issue has been resolved.

Thank you for the details!

Best Regards,
Bartosz

Plugin Support

Bartosz B. a11n

(@bartoszbudzanowski)

1 year, 4 months ago

@greencode

Could you please check the PHP max post size?
It looks like this has resolved the issue for @jeretl

Best Regards,
Bartosz

Thread Starter

greencode

(@greencode)

1 year, 4 months ago

@bartoszbudzanowski Not the issue. PHP Post Max Size: 64 MB

Plugin Support

Pepe (woo-hc)

(@anastas10s)

1 year, 4 months ago

Hi there @greencode

Kindly update the PHP version to 8.2 and make sure the site’s PHP time limit is set to at least 300, PHP Post Max is at least 1000 and the WP Memory limit is 256 MB or more.

Furthermore, kindly update the Facebook for WooCommerce: by Facebook – 3.0.3 plugin to its latest version: 3.0.5.

Let us know how that goes!

This reply was modified 1 year, 4 months ago by Pepe (woo-hc). Reason: added latest version download URL

Thread Starter

greencode

(@greencode)

1 year, 4 months ago

@anastas10s Thanks for replying. I’m a little confused as to why I have to update PHP to the latest version and changing all of those settings. I’ve not had to make such drastic changes to that or the limits on any other sites!

Plugin Support

Pepe (woo-hc)

(@anastas10s)

1 year, 4 months ago

Howdy @greencode,

I’m a little confused as to why I have to update PHP to the latest version and changing all of those settings. I’ve not had to make such drastic changes to that or the limits on any other sites!

It is good practice to keep a plugin updated; and software in general. Thus, the first point would be to update it to version 3.0.5. Kindly go ahead with updating it and see if the issue persists.

Additionally, the latest version of the plugin is what jeretl runs, who was reporting that issue; which is no more.

Investigating their System Status Report (SSR), I can see that they run PHP Version: 8.1.12. That in addition to updating some server side settings seems to have resolved the issue for them.

The next steps in troubleshooting, should updating the plugin and adjusting the aforementioned settings do not resolve the issue, would be to check out the related section in the documentation.

I trust that explains things further.

Let us know how that goes, thank you. 🙂

Thread Starter

greencode

(@greencode)

1 year, 4 months ago

@anastas10s I have updated to 3.0.5 and PHP to v8. Still the issue occurs. With regards to @jeretl’s issue – that was not the same issue.

Viewing 15 replies - 1 through 15 (of 34 total)

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The topic ‘Unable to update products when this plugin is active’ is closed to new replies.