Support » Fixing WordPress » Unable to update plugin or upload images

  • Hey all,

    I upgraded my WordPress blog and almost all the plugins related to it, but all of a sudden I started getting into some problems…

    I tried to add images to a post, and got an error saying

    “whatever.jpg” has failed to upload due to an error
    The uploaded file could not be moved to ……../public_html/blog/wp-content/uploads/2012/06.

    The directory exists and I have all the necessary write permissions – I didn’t change them between yesterday and today!

    Then, I got another error…..

    Warning: touch() [function.touch]: Unable to create file ………/public_html/blog/wp-content/uploads/wordpress-seo.tmp because Permission denied in ……../public_html/blog/wp-admin/includes/file.php on line 177

    from trying to update the WordPress SEO plugin. I didn’t change the permissions on the FTP whatsoever so this was a little odd. I went to the file mentioned, and it had write access for both owner and group (I’m not sure how my FTP server is set up, so I went for having both write accesses). I even quickly tried adding public write access and trying to update but to no avail.

    I also tried disabling all plugins and changing into a default theme but it didn´t help. Does anyone have an issue like mine?

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  • esmi


    Forum Moderator

    Try asking your host to check if there’s they’ve created a file/folder ownership issue on the server. Remember to send them copies of these error messages.

    Thanks Esmi. 🙂 I’ll indeed pop by my host’s forums and support to see what they changed. Luckily mine seem to be small problems compared to those other people have…

Viewing 2 replies - 1 through 2 (of 2 total)
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