Support » Fixing WordPress » Unable to update my blog posts

  • Sam Blogger

    (@wpbloggerx1)


    I am unable to update my website blog posts also not able to see the preview of posts. Whenever I click on update or preview links, there is an error of “update failed” on editor page.

    I am using Gutenberg editor and this error showing from last few days. If I disable Gutenberg editor then I can edit and preview my blog posts. But I am using Gutenberg editor from starting and also want to continue using it.

    So How can I solve my error and also able to use Gutenberg editor?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Luke

    (@wpfed)

    Are you using the Gutenberg plugin and WordPress 5.0 or greater?

    Sam Blogger

    (@wpbloggerx1)

    I am not using Gutenberg plugin. I have latest version of WordPress (WordPress 5.2.4).

    Sam Blogger

    (@wpbloggerx1)

    Please provide some solution.

    Luke

    (@wpfed)

    How are you able to disable gutenberg plugin? Are you using another plugin to disable gutenberg?

    If you have any JavaScript errors then it can cause gutenberg to fail(check dev console in chrome ctrl+shift+i), try disabling other plugins or themes to see if it helps.

    Sam Blogger

    (@wpbloggerx1)

    I have disabled Gutenberg editor by enabling classic editor plugin.

    I have also checked by activating genesis theme and checked the error but still the same error occurs. I have also checked by deactivating all the plugins but still the same error occurs.

    If I check dev console in chrome then there are same type of 10 to 15 errors.

    Here’s the screenshot link of error shown in dev console: https://prntscr.com/pu1yck

    Luke

    (@wpfed)

    Lots of block validation errors, check if you have any reusable blocks, you may have to remove them, also you may have to recreate the blocks. You may also have some custom html in there that is causing issues, when creating a new fresh page, is there any errors?

    Sam Blogger

    (@wpbloggerx1)

    I have checked many blog posts. Those posts which have buttons, are unable to update and preview. And those posts which have no buttons, can be previewed and update.

    If I remove all the buttons from a post then i can check preview and update that post successfully.

    Sam Blogger

    (@wpbloggerx1)

    Again I have checked on buttons,

    If I clear the color of button (that will make my button from orange to black background) then everything works fine (i can preview and update blog posts).

    Also if i create a new blog post and add only a single button with orange color(#f23c00) then it shows that error.

    How a button color can cause error?

    Sam Blogger

    (@wpbloggerx1)

    I have created a new post and added only one button with a different color than that are available in button colors.

    The error happens only when I choose a different color for button than few available colors.

    The error shows like this: https://prntscr.com/puikn9

    Sam Blogger

    (@wpbloggerx1)

    The error has been solved by hosting company.

    The error is a block from hosting company’s mod security. They have whitelisted it and now everything works fine.

    Thanks Luke for your help too!

    Luke

    (@wpfed)

    O wow that’s unexpected, but good to know, glad it worked out for you!

Viewing 11 replies - 1 through 11 (of 11 total)
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