The license key should be entered on your Dashboard > Settings > Metaphor Licenses page. Once it is activated you should be able to update successfully.
Thanks! Now I’m seeing that the key is invalid.. I have the PDF receipt that I can show you with the key on it. Is there any email address I can send that to? I don’t want to publicly display the key here. https://imgur.com/a/KFzTOb1
You can contact me through the form here https://www.metaphorcreations.com/contact/
It’s possible the license has expired, but I’ll be able to let you know after receiving your email.
Thank you, however on your contact form, it appears that the Captcha is broken.
Would you please let me know when fixed?
This reply was modified 3 years, 12 months ago by invisiblue.
Thanks for letting me know! It is now resolved.
Thanks again for your help!
For anyone else that runs into a similar issue..
I had a dev site that I registered with the paid Ditty RSS Ticker plugin, so I needed to de-register it on the dev site and then I was able to activate the plugin on the live site and update it.