Unable to test form

  • Resolved thefbi

    (@thefbi)


    9 months, 4 weeks ago

    Hello,

    I have a problem when testing my form on a client website. All my email i put are blocked by Cleantalk.

    What is the problem ?
    Thanks for help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    9 months, 4 weeks ago

    Hello,

    There are some issues with request parameters. Please try to set the ‘Set cookies’ option to ‘Store data in the website database (alternative mechanism)’ here:

    WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings

    Then clear your website cache. Make sure that the website cache is 24 hours or less.

    Did it help?

    Thread Starter thefbi

    (@thefbi)

    9 months, 4 weeks ago

    Hi,

    yes it work now. But is it a temporary problem affecting all my site or it is just related to that site ?

    And for the website cache, i use WP Rocket, have i to change setting here ?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    9 months, 4 weeks ago

    Seems like the problem is related to the website cache (WP Rocket), please change WP Rocket settings to keep the cache for less than 24 hours.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    9 months, 3 weeks ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)
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