Zee
(@doublezed2)
Hello thedeancorp
Thank you for contacting WooCommerce support.
I understand you have an online store with a total of 34 products and only 17 products are syncing with Google Merchant Center.
To start, could you go to WooCommerce → Status → Scheduled Actions and check for any failed or pending actions?
Also, I’d like to review your site’s System Status Report.
You can find it via WooCommerce > Status.
Select Get system report and then Copy for support.
Once you’ve done that, you can paste the text in https://gist.github.com
After that, you can paste the Gist link here in your reply.
Lastly, list down the 17 products that are syncing so I can check the remaining products for any issues.
I look forward to your reply. 🙂
Best regards,
Z.Z
Thankyou for the reply Zubair. I checked for failed or pending actions and there weren’t any errors. I completely disconnected the feed and reconnected it. Now it works fine. So no idea why it was having any troubles. I know that’s not ideal for someone else who may see this forum but for my store, it was ok because I am just getting started. I wish I could offer more insight as to what fixed it for someone down the road but the good news for me is it works again!
HI @thedeancorp,
Thanks for getting back to us. I’m glad to hear that your catalog is now syncing correctly after you disconnected and reconnected the feed. Sometimes, issues like this can occur due to temporary glitches or conflicts with other plugins. It’s hard to pinpoint the exact cause without more information, but I’m happy to hear that it’s working for you now.
For future reference or for anyone else who might encounter this issue, please follow the general troubleshooting steps. For more detailed instructions, you can refer to our documentation.
Let us know if there’s anything else we can help you with.
