Support » Plugin: Jetpack by » Unable to "subscribe"

  • Hi!

    I’ve just helped a friend set up her blog ( People started “subscribing” yesterday, but one user consistently gets this error message when trying to subscribe:

    The email you entered was invalid, please check and try again.

    Her email address is an earthlink address.

    Can you help me know how to remedy this? I couldn’t figure out how to add her manually either. Thanks!

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  • Plugin Contributor Richard Archambault


    Happiness Engineer


    The best way to solve this is to have her contact us directly, here:


    That way we can troubleshoot the issue with her email address in private, without putting out in public here.

Viewing 1 replies (of 1 total)
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