Unable to select product variation

  • Resolved torao9340

    (@torao9340)


    2 years ago

    Hello, I’ve got problem with selecting product variation. Problems appears when we use BOGO and add product with variations for selection. Client should be able to select product he want on cart. But variations are non-clickable. Problem is connected to compability with WCBoost – Variation Swatches plugin. It probably rewrites some css classes needed for javascripts responsible for changing variations. Could you please help me with this problem and guide what can I do to solve this problem? I like both plugins and don’t want to resign from one of them.

    Screenshots: https://we.tl/t-4mAJK285Cq

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter torao9340

    (@torao9340)

    2 years ago

    Hello, can I provide any additional informations so it would be easier to solve problem?

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    2 years ago

    Hi @torao9340,

    Greetings from WebToffee support.

    We can certainly look into the issue and hopefully provide you with a solution.

    Kindly share the screenshots or screen recordings of the issue with us so we can replicate it in our test sites.

    Thread Starter torao9340

    (@torao9340)

    2 years ago

    Screenshots are in first post. Recording: https://www.loom.com/share/a65fe6a7035e4d5b9ba50fcc9dd612c3?sid=5dbef10e-1252-4fd7-a83a-a8a1b4d51f77 . When I try to click swatch nothing happens – there’s not even errors on console.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    2 years ago

    Hi @torao9340,

    Thanks for sharing the information.

    We have made a code snippet to fix the compatibility issue with the WCBoost – Variation Swatches plugin. 

    Please copy the code snippet from here and paste it into your active theme’s function.php file (WordPress Dashboard > Appearance > Theme Editor > functions.php) or you can use the Code Snippet plugin to do that for you.

    Kindly check using the code snippet and let us know how it goes.

    Thread Starter torao9340

    (@torao9340)

    2 years ago

    Hello, thank you very much – this code helped and now swatches are responsive. Only problem that’s left is marking selected swatch. Right now there’s no visual indication that swatch was selected: https://www.loom.com/share/1442711ef449454799c74aece1dec561?sid=6b619fd2-e567-4fb5-940b-fd3d3dcfd275 . Is it possible to change it so chosen swatch have some kind of different coloured frame?

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    2 years ago

    Hi @torao9340,

    Can you share the coupon code and URL of the eligible product with us? You may create a test coupon for us. Please share the URL of the page as well where the selection of the variation can be observed.

    Thread Starter torao9340

    (@torao9340)

    2 years ago

    I changed some CSSes and now everything works perfect. Thank you very much for help 🙂

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    2 years ago

    Hi @torao9340,

    We are glad to hear that. You are welcome.

    If you are satisfied with the plugin and support, please leave us a review on WordPress. Your comment will go a long way in helping us grow and giving new users the confidence to give us a try.

    A huge thanks in advance!😊 We appreciate any feedback you can provide.

Viewing 8 replies - 1 through 8 (of 8 total)
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