Unable to see the media files by clicking "Add media" from the page

  • kathir604

    (@kathir604)


    10 years, 5 months ago

    Hi,
    I’ve recently upgraded to WP 3.7.1.
    Since then, when I add a media in a new article, the media library is empty, and when I try to upload a new media, I have an error saying that an error occurred in the upload of the media.

    But I can able to see the images in media library. The only issue is the media library shows empty only form the “add media”

    I have re-installed WP 3.7.1.

    But still i’m not able to see the images in the media library by clicking “Add media” from the page.

    I checked the file permissions, it was set to rwx-r-xr-x.

    I have uninstalled and deleted the unused plugins too.
    But the issue didnt resolved yet.

    May i know what could cause this issue?

Viewing 1 replies (of 1 total)
  • esmi

    (@esmi)

    10 years, 5 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

Viewing 1 replies (of 1 total)
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