Unable to search plugins - all searches return zero results (2 posts)

  1. bpmstr
    Posted 3 years ago #

    Please assist if you can with this strange issue affecting all my WordPress plugins and plugin directory search. During the Thanksgiving weekend I noticed that I was unable to search the WordPress plugin directory within my dashboard for http://www.BPMstr.com. At first I thought this problem affected everyone on WordPress - because I found related posts from 2 years ago. But then I realized that this wasn't a widespread phenomenon. I tested it on PC and on Mac in these browsers and the behavior is identical: FireFox, Chrome, Safari, Internet Explorer.

    When I click Plugins in the sidebar, all my installed plugins show fine, and that's good. But then I have several strange behaviors:
    - 1. On the Install Plugins page (http://www.bpmstr.com/wp-admin/plugin-install.php), there is a section entitled "Popular tags" with subtitle "You may also browse based on the most popular tags in the Plugin Directory" - that section is completely blank. Here is a screenshot: http://www.bpmstr.com/_Temp01BPMSTR/_PluginsNotWorking01.png
    - 2. When I type any term in the search field and click the Search Plugins button (for example, term "social" should return thousands of results), I get no results. It doesn't matter what term or terms I type and whether I search for a tag or a keyword or author, I always get nothing. Here is a screenshot: http://www.bpmstr.com/_Temp01BPMSTR/_PluginsNotWorking02.png
    - 3. On the Plugins page that lists all my installed plugins (http://www.bpmstr.com/wp-admin/plugins.php), if I click on the View Version XXX Details link for any plugin for which a new update is available, the screen darkens and I see the familiar popup that is supposed to show the information about the new plugin version, but the popup is mal-formatted. See the screenshot: http://www.bpmstr.com/_Temp01BPMSTR/_PluginsNotWorking003.png

    Oddly, I have another website (WellAuthority.com), where I am using an identical theme from YooTheme, where the issues don't persist. The only difference is that on this other site I have WordPress 3.4.1, while the site where I am having the issue has the latest - 3.4.2. However, version 3.4.2 is not the problem - I know this because the issue appeared several weeks after I upgraded BPMstr.com to 3.4.2.

    This is about it. Please help troubleshoot if this is a familiar issue for you. Many thanks ~

  2. bgunsberger
    Posted 3 years ago #

    I'm getting exactly the same problem. No idea what's causing it.

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