• Resolved Augusto Gentile

    (@agugentile)


    Hi, the configuration save button does not seems to work.

    I am modifying the Subscription success message on the settings page and can not save the changes.

    Plugin versión 4.8.6
    Theme: Divi

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Asmi Patel

    (@asmipatel)

    Hi @agugentile,

    Can you try changing some other settings like enabling/disabling an option and see if it reflects or not after being saved?

    Also, could you share the message with us that you are trying to save in the settings?

    Awaiting these details.
    Thank You!

    Thread Starter Augusto Gentile

    (@agugentile)

    Thanks for your reply. I have updated the plugin to the new version and the button still frozen when I click it to save settings.

    I am leaving this LINK to show you the changes I am doing. I will like to change the email of the admin

    Plugin Contributor Asmi Patel

    (@asmipatel)

    Hi @agugentile,

    That’s strange.
    Can you contact us here and point out to this thread for reference so that we can further debug on this issue?

    Thank You!

    Thread Starter Augusto Gentile

    (@agugentile)

    Thanks, I have already submitted a ticket

    Plugin Contributor Asmi Patel

    (@asmipatel)

    Hi @agugentile,

    Hope you were able to save the settings after contacting us on our support?

    Thread Starter Augusto Gentile

    (@agugentile)

    Yes! I had to do it via incognito window and it worked.
    Many thanks.

    Plugin Contributor Asmi Patel

    (@asmipatel)

    Glad to hear that. I will mark this ticket as resolved for now.

    If the issue repeats, feel free to create a new ticket.

    Thank You!

Viewing 7 replies - 1 through 7 (of 7 total)
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