Support » Plugin: Head & Footer Code » Unable to save posts (Woocomerce products) when activated

  • Hi Aleksandar,

    Since updating to version 1.0.8, I’m unable to save products in Woocommerce (I believe Woocommerce products are a special type of WordPress post) – I get a 403 “Forbidden” error when I attempt to save the product (by clicking the Update or Preview buttons).

    If I deactivate the Header & Footer plugin, I am able to save again.

    Any help resolving this would be much appreciated – I’m using:

    WordPress 5.1.1
    Woocommerce 3.5.7
    PHP 7.1.27

    Thanks,
    Phil

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @phillxfx,

    Please let me know what theme you use and what other plugins you have active?

    I could not reproduce issue on:
    WordPress 5.1.1
    WooCommerce 3.5.7
    PHP 7.1.28

    Please check screencast https://drive.google.com/file/d/1YsW47Q89PoCwRJBOFzE5PU9TZBjUZIdL/view?usp=sharing

    If you can please do some basic debugging:

    1. Enable WordPress debugging – add snippet code from https://pastebin.com/kKWA9e6u to wp-config.php
    2. Enable Head & Footer Code and reproduce issue
    3. Disable WordPress debugging by removing code added previously, or by changing define( 'WP_DEBUG', true ); to define( 'WP_DEBUG', false ); in that code snippet
    4. Send to me file wp-content/debug.log to urkekg [AT] gmail [DOT] com (replace [AT] and [DOT] with @ and .)

    Thanks,
    Aleksandar

    Thanks for your quick response Aleksandar, I will do that tomorrow and email the information and debug file to you.

Viewing 2 replies - 1 through 2 (of 2 total)
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