Support » Plugin: Ninja Forms - The Easy and Powerful Forms Builder » Unable to save changes to forms since update to 3.1.1

  • Resolved frenchliquor

    (@frenchliquor)


    Clicking SAVE after any change results in the animated Loading indicator, but changes are not saved, loading indicator keeps going. I do not have Wordfence installed (a previously reported conflict)

    Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Having the same experience.

    Found a solution:
    After clicking on save, I waited a couple of minutes, then clicked on the ‘Settings’ tab (for the form). I ignored the warning, clicked on the save button in this section. This saved. I then went back to the ‘Build Your Form’ tab and clicked save – this time it worked.

    Have tested a couple of times and this process works consistently.

    • This reply was modified 2 years, 5 months ago by  brucemas.
    Plugin Author klhall1987

    (@klhall1987)

    Hi,

    I’m extremely sorry you’re having this issue. I couldn’t replicate this issue locally. Could you temporarily disable all other add-ons except Ninja Forms and any Ninja Forms add-ons that you have and switch to a default WordPress theme like TwentySixteen?

    If your still having this issue after disabling other plugins and switching to a default theme, you will need to contact our support team. You can do so here(https://ninjaforms.com/contact/).

    Thanks,

    Kenny
    WP Ninjas, LLC

Viewing 2 replies - 1 through 2 (of 2 total)
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