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BackWPup - WordPress Backup Plugin
[resolved] Unable to run backup (8 posts)

  1. alanudi
    Posted 2 years ago #

    Hello, I am unable to run a backup manually, or via schedule.

    Version 3.0.13

    The HTTP response test get a error "Resolving host timed out: http://www.erinlanders.com"The HTTP response test get a false http status ()

    I have tried deactivating my security plugins but that didn't work, and I don't have a cache program running, but I do use Cloudflare via my host, could that be it?

    What is your advice?



  2. alanudi
    Posted 2 years ago #

    I probably should have tried this earlier, but I'm deactivating Cloudflare to see if that helps, I'll be sure to post my results.

  3. alanudi
    Posted 2 years ago #

    OK after disabling Cloudflare through bluehost, the plugin works perfectly.

    I would love to continue using Cloudflare for it's obvious benefits, but I also want to use BackWPup.

    Do you have any suggestions? Thanks!!

  4. julesjunction
    Posted 2 years ago #


    I was having what looks to be similar. I have Cloudflare too.
    I found out that my hosts server configuration does not allow HTTP Loopback.

    I made a copy of the WP-Config.php file (to be safe), then edited it adding this line just above *That's all, stop editing! Happy blogging.*

    define( 'ALTERNATE_WP_CRON', true );

    The backup worked fine once this line was added.

    Hope this helps you too.


  5. Daniel Hüsken
    Plugin Author

    Posted 2 years ago #

    Hello, can you test if the beta Version working with Cloudflare?

    see https://support.cloudflare.com/hc/en-us/articles/200172316-How-do-I-exclude-a-specfic-URL-from-CloudFlare-s-caching- to and remove the wp-cron.php from cache.

  6. alanudi
    Posted 2 years ago #

    Hi, I have version 3.1.1 and it is not working with Cloudflare.

  7. Frederik
    Posted 2 years ago #

    Hey Support,

    Had the exact same issue... This is indeed a solution when you work with Cloudflare:
    Using Cloudflare in combination with BackWPup (3.1.2) normally gives a timeout when clicking 'run job' after 2 minutes saying the site is down (Cloudflare message: Error 524 Ray ID: 106d81bef2ed06ca A timeout occurred).
    You have to log in at Cloudflare and add the following page rule (settings->Page Rules): *.yourdomain.com/wp-cron.php and turn all switches to 'no caching' and 'off'.

    Thanks for the info provided at the top Daniel, really helped me out :-)

    my site: Baby Safety Shop

  8. Daniel Hüsken
    Plugin Author

    Posted 2 years ago #

    I can only at that than the WordPress Crons will work again.
    Also i think it is better to exclude all wp-*.php and /wp-admin/* from Caching.

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