• Resolved itsnotrocketsurgery

    (@itsnotrocketsurgery)


    I run a multi woo commerce site with subscriptions and manual payments turned off.

    I have on occasion given customers 100% discounts. When a customer uses 100% discount they don’t need to enter their card details which means the subscription gets put down as a manual payment in the dashboard.

    The problem comes when a customer wants to cancel their subscription but then wants to resubscribe. They can’t. That action isn’t available and i am unable to change their subscription status in the dashboard.

    Has anyone else experienced this problem and might have a fix for it without turning on manual payments?

    Thanks in advance.

    https://wordpress.org/plugins/woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Unable to resubscribe with free products’ is closed to new replies.