unable to resolve multiple item postage problem

  • roneng

    (@roneng)


    6 years, 6 months ago

    Hello 🙂

    I am having difficulty in getting correct postage price per weight. it seems to add postage per item and not per weight of envelope and doubling the postage as if im sending each item separately.

    its not adding the weight of the item to a total and giving me the price according to the max allowed per envelope.

    I have played with all the settings and still cant figure what I am missing.

    Any help would be appreciated. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter roneng

    (@roneng)

    6 years, 6 months ago

    Was hoping to get a response bye now. Still cant figure out why its calculating postage per item and not per weight of postage class per envelope size?????

    Would appreciate help.

    Thanks

    soulstacks

    (@soulstacks)

    6 years, 6 months ago

    I’m getting a similar thing. I sell vinyl albums. 3 albums sent to Italy Tracked and Signed is showing as £30.65 – way over! The postage is calculating these as individual items not grouping as they used to. Got to be a bug in the new version?

    Thread Starter roneng

    (@roneng)

    6 years, 6 months ago

    I hope so..cause im wasting a lot of time on trying to resolve it..

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    6 years, 6 months ago

    Hello @soulstacks @roneng
    Please, double check that you guys are using this exact plugin. As this plugin does not support international shipping. You might be using a different one.

    • This reply was modified 6 years, 6 months ago by Waseem Senjer.
Viewing 4 replies - 1 through 4 (of 4 total)
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