Support » Plugin: LiteSpeed Cache » unable to request domain key for quick.cloud services through litespeed cache pl

  • Resolved Bijja Saibabu

    (@unknown12)


    I am using litespeed cache plugin on my wordpress website and I want to use quick.cloud services, actually I own two websites and mistakenly used same email address for both the wordpress websites and so when I set up litespeed cache plugin with the first website I was able to request for the domain key through litespeed plugin and connect it with quick.cloud services and the website loads super fast, now when I try to set up new website it already has taken previous websites domain key and I am now unable to connect the new webiste to quick.cloud services, I need your help in connecting my new website to quick.cloud services.

Viewing 15 replies - 1 through 15 (of 25 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I don’t understand ?

    the domain key is per site , and QC account , one account can possess multiple domains

    Best regards,

    Thread Starter Bijja Saibabu

    (@unknown12)

    If one quick cloud account can be used for multiple accounts I can see only old website emails on account, the one which I want to use for the services not appearing on the account, I do not know how to solve this and use the services to improve speeds

    Plugin Support qtwrk

    (@qtwrk)

    I’m sorry ?

    but what exactly is your issue now ?

    unable to link the site to account or something ?

    Thread Starter Bijja Saibabu

    (@unknown12)

    Actually when I installed the plugin it should allow us to request for domain key for quick.cloud but after I installed the plugin it grabbed info from old website I think and I have no option to connect my new website with quick.cloud services, this is the issue I have now, I tried login to quick.cloud using my original email address and it only shows up the old website name under account details not the new one.

    How can I get this taken care of?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    1) you can go to plugin’s General page -> click “refresh domain key”

    this will get you a new domain key

    2) if your site has linked to one account already , you can go to QC dashboard on that account , domain -> setting -> delete domain , then repeat 1) , after you get new key , you will be able to link it to any account again

    Thread Starter Bijja Saibabu

    (@unknown12)

    I was able to refresh the domain key but when I clicked on visit my dashboard on quick.cloud option it has directly taken me to the old account which has my old website info and moreover there is no option called settings on quick.cloud account to remove domain.

    Should I whitelist the IP’s showing up from my cyberpanel server before I do this?

    Thread Starter Bijja Saibabu

    (@unknown12)

    One more question I already use cloudflare services for my new website and does using both quick.cloud and cloudflare CDN services negatively effect the website ?

    Plugin Support qtwrk

    (@qtwrk)

    you need to click the domain first, then go to domain’s setting page

    Thread Starter Bijja Saibabu

    (@unknown12)

    Thanks, done deleting the old domain from the account.

    Plugin Support qtwrk

    (@qtwrk)

    then refresh the domain key again

    Thread Starter Bijja Saibabu

    (@unknown12)

    I will whitelist all IP addresses and try once again, I will keep you updated

    Thread Starter Bijja Saibabu

    (@unknown12)

    I allowed all the Ip’s avaialble on the list https://quic.cloud/ips

    I refreshed domain key and it generated on, how can I link my new website with quick.cloud account now?

    Thread Starter Bijja Saibabu

    (@unknown12)

    How can I post screenshots here?

    Plugin Support qtwrk

    (@qtwrk)

    go to plugin’s general page , it will show “link to account”

    you can upload somewhere like imgur.com , then share link

    Thread Starter Bijja Saibabu

    (@unknown12)

Viewing 15 replies - 1 through 15 (of 25 total)
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