Unable to remove “Try TrackShip for Free” Tooltip

  • Resolved digitaldressup

    (@digitaldressup)


    4 years, 6 months ago

    After updating the plugin, the “Try TrackShip for Free” pop up tooltip is in the way of the WordPress dashboard with the inability to close it (please see screenshot: https://i.paste.pics/710PV.png). I even tried clicking the green button which directed me to the TrackShip site with no luck. Please help because I’m unable to access parts of the WP dashboard due to this. Thank you kindly! 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Zorem

    (@zorem)

    4 years, 6 months ago

    Hi, I checked in a few test installs and i could not replicate this issue, it might be a conflict with other plugin or that some of your plugins or WordPress are not updated.
    Check that everything is updated and clear your website cache and browser cache and if the issue continue I would suggest you try to deactivate your plugins and activate them one by one to find out the one that is causing the conflict.
    Thanks

    mrma

    (@mrma)

    4 years, 6 months ago

    The same for me,

    Unable to remove “Try TrackShip for Free” Tooltip

    mrma

    (@mrma)

    4 years, 6 months ago

    Where can I get the previous version?
    thx

    Thread Starter digitaldressup

    (@digitaldressup)

    4 years, 6 months ago

    Hey zorem and mrma!

    So I was able to fix it by using our Admin Menu Editor and lowering where the WooCommerce menu tab was being displayed which allowed me to close the tooltip.

    Plugin Author Zorem

    (@zorem)

    4 years, 6 months ago

    @mrma, We will fix this issue in the next version and for now you can try and use the menu editor plugin and lowering the WooCommerce menu tab.

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
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