Support » Fixing WordPress » Unable to remove admin user.

  • Resolved Veebimeister

    (@veebimeister)


    Hello,

    I have problem with admin user who is inactive, but I can not remove him. I tried to remove him in wp-admin and with phpMyAdmin (to delete the user directli in database table).
    This user just recreates himself (with new ID) after deleting.
    I have no clue, how he does it.

    Do You have any ideas?

    Thank You.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • lisa

    (@contentiskey)

    if you have removed the user via PHPMYADMIN and the user is “recreated” by him/herself, it sounds like the user you are trying to remove has access to manage your webhosting account. (I am assuming you know the user and have already checked for other malware)

    • This reply was modified 1 month, 2 weeks ago by lisa.
    • This reply was modified 1 month, 2 weeks ago by lisa.

    Thank You,
    I contacted the hosting provider to investigate this issue. Let’s see what they find.

    Turns out, that the functions.php file had script, that recreated this admin.

Viewing 3 replies - 1 through 3 (of 3 total)
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