Unable to put link into post or change to visual editor (2 posts)

  1. Carolyn Jennings
    Posted 2 years ago #

    Since the new version, I have been unable to change to visual post editor, the choices are there but I cannot click on either "text" or "visual" and am stuck with the text editor.

    Also, when try to add alink and enter the URL to link to, etc. It says "The webpage you are viewing is trying to close the tab" and teh link doesn't work after I click "Add Link"

    Any thoughts?

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading all files & folders - except the wp-content folder and wp-config.php & root .htaccess files - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

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