Support » Plugin: File Manager » Unable to purchase File Manager Pro

  • Resolved Achin


    Hi @mndpsingh287,

    We are trying to buy the pro version of the File Manager plugin and facing issues with the payment gateway and reaching out to Support team.

    1) We tried different payment methods(PayPal and credit card) but we get the error “we are’nt able to process your payment using PayPal account at this time. Please go back to the merchant and try using different payment methods” for both methods.
    2) Unable to reach out to the contact numbers:
    +888 (0) 202 0000 00159486
    3) Didn’t receive a reply to Support messages sent.

    Could you please help us urgently or provide us with a contact number where we can call?


    The page I need help with: [log in to see the link]

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  • Plugin Author mndpsingh287


    Hey @achin,

    Please contact us here for pro version queries. We will help you ASAP. We don’t solve on wordpress forums.


    Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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