Support » Plugin: WP Church Center » Unable To Publish

  • Resolved larahenry

    (@larahenry)


    I am unable to publish any cards. The error code simply says “updating failed.” Any help appreciated, thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author jordesign

    (@jordesign)

    Hi @larahenry,

    That sounds like a problem that pops up in relation to Gutenberg sometimes. Can I please ask you to do a couple of things to help test/troubleshoot?

    * Make sure WP Core and all plugins are up to date?
    * Try with the Classic Editor plugin installed and active
    * Try clearing your cache/browsing data

    larahenry

    (@larahenry)

    Howdy @jordesign

    I’ve done all you requested without any resolution. It still gives me the “updating failed” error message. I can click on the permalink in the draft area and view the card, but cannot see it on the church center page itself.

    You have no idea how long I’ve been talking about a “central hub” idea for our church website and to come across your plugin was a little surreal. I would LOVE to get this up and running, you have no idea.

    http://www.ccfdl.org is the website if you need it. (still a work in progress)
    Thanks for the help.

    larahenry

    (@larahenry)

    Well, I got it figured out. Thanks for the help. I think the issue was user error was on my end, haha.

    LOVE IT!!

    Plugin Author jordesign

    (@jordesign)

    That’s great news! Would you mind sharing what the solution was (in case anyone runs into a similar problem)?

    Well first (most embarrassing) I realized that while I had the classic editor updated and running I hadn’t switched over to it when making and editing a card.

    Second, when I switch over initially I get two different text boxes and if I enter information into the first box and publish the information will not show up. And then once I edit the card I see only one box and then my information will show up correctly. That’s probably something on my end. So when I first make a card I enter info into the second box and it all comes out just fine.

Viewing 5 replies - 1 through 5 (of 5 total)
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