Support » Fixing WordPress » Unable to post new messages

  • Resolved Stophond

    (@stophond)


    I am unable to make new posts to the website.

    Messages > New works ok and I can place a heading but cannot place text in the body of the message.

    I can save the message with header but if I try to edit it the same problem happens.

    Any tips to solve this would be appreciated.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    “Messages” isn’t a part of WordPress normally. What plugin are you using to add that functionality?

    Or, do you mean Posts or Pages?

    Thread Starter Stophond

    (@stophond)

    Sorry I mean posts.

    So l am unable to write a new post.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Ok, this may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Seventeen theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter Stophond

    (@stophond)

    It was indeed a plugin problem.
    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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