Support » Fixing WordPress » unable to open site's homepage (domain URL)

  • unable to access homepage (Site URL= can open other pages and posts, but trying to get to the site’s URL gets the following message: HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
    It worked fine until yesterday. I don’t know what’s changed>

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  • Christine Rondeau


    Volunteer Forum Moderator

    I can get to your admin login. I would login and deactivate all plugins.
    Then if that doesn’t work, try switching to the 2011 or 2010 theme.
    Still no luck, then try re-installing WordPress.

    I think I’ve seen this before though and it was a caching plugin.

    Thanks Christine. You were right. There was some sort of conflict.
    I had to switch from the Graphene theme that I was using and then reformat a number of pages, but all is good now (almost).

    Thanks again for your help.

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