Support » Plugin: Delete Me » Unable to Network Activate Delete Me

  • Resolved David Hamel

    (@david-hamel)


    Good day.
    We are running a multi-network, multi-site installation with a large number of sites (~9,000 sites) on a RHEL 6 installation with Apache 2.4; PHP 7.1.x, and MySQL 5.6.X.

    We have the Delete Me plugin installed but whenever we attempt to network activate it, we get the following error:

    Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problem.

    We were looking to see if there are any suggestions about how to move forward. There are no specific errors in the apache error or access logs that we can find.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author cmc3215

    (@cmc3215)

    Hello David,

    Thanks for contacting me, and I am sorry to hear you’re having trouble using Delete Me on your network.

    I do not currently know how to fix the problem you are having. However, I do not typically test the plugin using ~9,000 sites, so please give me a couple days to find time to try to reproduce the issue. Hopefully my testing will allow me to discover what the problem is so that I may be of some help.

    Kind regards,
    Clint

    Clint,

    Thanks for looking into it.

    In further digging around in the logs we have found the following items that relate to the issue, but don’t seem to help us narrow down where the problem might be:

    From our ssl_request_log
    /wp-admin/network/plugins.php?action=activate&plugin=delete-me%2Fdelete-me.php&plugin_status=all&paged=1&s&_wpnonce=6a5847dc53 HTTP/1.1″ –
    /wp-admin/network/plugins.php?error=true&plugin=delete-me%2Fdelete-me.php&_error_nonce=59f72ad036 HTTP/1.1″ 380286
    /wp-admin/plugins.php?action=error_scrape&plugin=delete-me%2Fdelete-me.php&_wpnonce=59f72ad036 HTTP/1.1″ –

    With some similar entries in our access_logs

    We believe it is a resource issue and are still running more tests to try to figure out where it might be.

    If you have any suggestions, let us know.

    Regards
    Dave

    Clint,

    I wanted to let you know that we have figured out what the issue is with this and it seems to be activating correctly now.

    Essentially we had a slow-process kill implemented in PHP. the plugin was exceeding the time allowed on the slow process and it kept killing it. We didn’t find it until we added additional logging to php when we were digging deeper.

    It seems to be working now.

    Thanks for your help.

    Plugin Author cmc3215

    (@cmc3215)

    Hi David,

    Glad you figured it out, and thanks for sharing your solution 🙂

    I’ve been so busy at school I hadn’t had time to do any testing since I added the 9,000 test sites. I had a similar issue just trying to add 9,000 test sites.

    Kind regards,
    Clint

Viewing 4 replies - 1 through 4 (of 4 total)
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