Support » Plugin: LifterLMS » Unable To Login As Student

  • Resolved thatdrumcorpsguy

    (@thatdrumcorpsguy)


    I can access all of my course material just fine when I’m logged in as an admin.

    I was able to “enroll” in a course, and I can see the student from the dashboard.

    However when I actually try to log in as that student, I just keep looping back to a login screen.

    It doesn’t show me as logged in, and I’m unsure how to fix this.

    
    Wordpress
    -------------------------------------------
    
    Home Url: https://lmtgrowth2-35dc73.easywp.com
    Site Url: https://lmtgrowth2-35dc73.easywp.com
    Login Url: https://lmtgrowth2-35dc73.easywp.com/wp-login.php
    Version: 5.2.2
    Debug Mode: No
    Debug Log: No
    Debug Display: Yes
    Locale: en_US
    Multisite: No
    Page For Posts: Not Set
    Page On Front: Coming Soon (#167) [https://lmtgrowth2-35dc73.easywp.com/]
    Permalink Structure: /%postname%/
    Show On Front: page
    Wp Cron: Yes
    
    Settings
    -------------------------------------------
    
    Version: 3.33.2
    Db Version: 3.33.2
    Course Catalog: Course Catalog (#12) [https://lmtgrowth2-35dc73.easywp.com/courses/]
    Membership Catalog: Membership Catalog (#13) [https://lmtgrowth2-35dc73.easywp.com/memberships/]
    Student Dashboard: Dashboard (#15) [https://lmtgrowth2-35dc73.easywp.com/dashboard/]
    Checkout Page: Confirm Your Enrollment (#14) [https://lmtgrowth2-35dc73.easywp.com/purchase/]
    Course Catalog Per Page: 9
    Course Catalog Sorting: menu_order,ASC
    Membership Catalog Per Page: 9
    Membership Catalog Sorting: menu_order
    Site Membership: Not Set
    Courses Endpoint: my-courses
    Edit Endpoint: edit-account
    Lost Password Endpoint: lost-password
    Vouchers Endpoint: redeem-voucher
    Autogenerate Username: yes
    Password Strength Meter: yes
    Minimum Password Strength: strong
    Terms Required: no
    Terms Page: Not Set
    Checkout Names: required
    Checkout Address: hidden
    Checkout Phone: optional
    Checkout Email Confirmation: yes
    Open Registration: no
    Registration Names: required
    Registration Address: hidden
    Registration Phone: hidden
    Registration Voucher: optional
    Registration Email Confirmation: no
    Account Names: required
    Account Address: hidden
    Account Phone: optional
    Account Email Confirmation: yes
    Confirmation Endpoint: confirm-payment
    Force Ssl Checkout: no
    Country: US
    Currency: USD
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Decimals: 2
    Trim Zero Decimals: no
    Recurring Payments: yes
    Email From Address: DJ@Reisendermedia.com
    Email From Name: Darryl Turner
    Email Footer Text: 
    Email Header Image: 
    Cert Bg Width: 800
    Cert Bg Height: 616
    Cert Legacy Compat: no
    
    Gateways
    -------------------------------------------
    
    Manual: Enabled
    Manual Logging: 
    Manual Order: 1
    
    Server
    -------------------------------------------
    
    Mysql Version: 5.5.5
    Php Curl: Yes
    Php Default Timezone: UTC
    Php Fsockopen: Yes
    Php Max Input Vars: 3000
    Php Max Upload Size: 512 MB
    Php Memory Limit: 1073741824
    Php Post Max Size: 512M
    Php Soap: Yes
    Php Suhosin: No
    Php Time Limt: 300
    Php Version: 7.3.0
    Software: nginx/1.14.2
    Wp Memory Limit: 128M
    
    Browser
    -------------------------------------------
    
    HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36
    
    Theme
    -------------------------------------------
    
    Name: Astra
    Version: 1.8.7
    Themeuri: https://wpastra.com/
    Authoruri: https://wpastra.com/about/
    Template: 
    Child Theme: No
    Llms Support: Yes
    
    Plugins
    -------------------------------------------
    
    Astra Starter Sites: 1.3.17
    Elementor: 2.6.7
    LifterLMS: 3.33.2
    
    Integrations
    -------------------------------------------
    
    BbPress: No
    BuddyPress: No
    
    Template Overrides
    -------------------------------------------
    
    • This topic was modified 4 months ago by Jan Dembowski.
    • This topic was modified 4 months ago by Jan Dembowski. Reason: Formatting
Viewing 1 replies (of 1 total)
  • Plugin Support Natalie

    (@nrherron)

    Hi @thatdrumcorpsguy,

    I apologize for the delay in response and I’m sorry you’re having this issue!

    First, I just want to recommend the User Switching plugin: https://wordpress.org/plugins/user-switching/ for testing. This makes it a bit easier for you as an admin to switch into a student account to see what they see when needed.

    To solve the looping however, I have a few questions to try and pinpoint the issue.

    Does it give you any warnings when it loops you back like missing password or unable to login? Also where are you trying to login as the student? From the student dashboard page: https://lmtgrowth2-35dc73.easywp.com/dashboard/ or a different login page? If you’re trying to login from a created page, can you link us that page so we can rule out any javascript errors or out of place settings?

    Let us know if you have any other questions!

    Thanks and take care,

Viewing 1 replies (of 1 total)
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