Hi @rodrignite,
Thank you for taking the time to share your feedback, and I’m truly sorry for the frustration this caused. Being locked out of your sites is incredibly stressful, and I completely understand how concerning this must have been.
Our support team has shared a potential fix for the login issue, which we believe may be tied to conflicts with caching or security settings. You can view the answer in the support thread opened here: https://wordpress.org/support/topic/unable-to-login-105/ . If you’re still encountering problems, please let us know—we’d love to work with you to resolve this fully.
As the Product Manager, I’d also appreciate the chance to discuss your experience in more detail. Your insights are very valuable to us, and I’d love to hear how we can improve AIOS to prevent issues like this for others. Could you reach out via our contact form and ask for a conversation with me? I’ll prioritize your case personally.
If the solution provided by our team resolved the issue, we’d be grateful if you’d consider updating your review. Either way, your feedback helps us grow, and we’re committed to making this right for you.
Thank you again for giving AIOS a try, and I hope to connect soon.
Best regards,
Alexandru Bucsa
Product Manager, All-In-One Security
