Support » Plugin: Web Stories » Unable to Load Stories You are probably offline.

  • Resolved tanhuynh1808

    (@tanhuynh1808)


    This error show up in my Web Stories Dashboard
    And i can’t publish any Story
    Please help!
    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @tanhuynh1808 Thanks for submitting your topic! We will be glad to look into this further, but could you check the following:

    1. Could you provide screenshots of any browser console errors you might see on the Stories dashboard?

    2. Could you confirm the URLs in the WordPress settings?

    3. When you go to Tools -> Site Health, does it say the REST API is available?

    tanhuynh1808

    (@tanhuynh1808)

    Thank you for your response!
    i’ve checked and here is:
    – my browser console errors
    – WordPress Setting
    – The REST API is available in my Site Health.

    Plugin Author Pascal Birchler

    (@swissspidy)

    Thanks for sharing!

    The browser console errors screenshot is very helpful, and explains the issue.

    You’re accessing your site via HTTPS, but in your WordPress settings it’s configured as HTTP.

    You should be able to easily fix this by updating your Site URL & Home URL settings to use “https://w..”

    tanhuynh1808

    (@tanhuynh1808)

    Thank you!
    it’s worked 😀

    Plugin Support Luckyna San

    (@luckynasan)

    @tanhuynh1808 Wonderful! We’ll mark this topic as resolved. Thanks again for reaching out.

Viewing 5 replies - 1 through 5 (of 5 total)
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