Support » Plugin: Redirection » Unable to load Redirection

  • Resolved tmeh

    (@tmeh)


    Get the following message when I enter Redirection, it usually works:

    ————————————–
    Unable to load Redirection ☹️ v3.6.3
    This may be caused by another plugin – look at your browser’s error console for more details.

    If you are using a page caching plugin or service (CloudFlare, OVH, etc) then you can also try clearing that cache.

    Also check if your browser is able to load redirection.js:

    https://www.site.com/wp-content/plugins/redirection/redirection.js?ver=3.6.3-31082d50df79767f59a2f21c42b2b117

    Please note that Redirection requires the WordPress REST API to be enabled. If you have disabled this then you won’t be able to use Redirection

    Please see the list of common problems.

    If you think Redirection is at fault then create an issue.

    Plugin: 3.6.3
    WordPress: 5.0.2 (single)
    PHP: 7.1.25
    Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36
    JavaScript: https://www.site.com/wp-content/plugins/redirection/redirection.js
    REST API: https://www.site.com/wp-json/
    ————————————–

    I have tried to change theme, disable all other plugins. Does not use CloudFlare, OVH, etc. redirection.js opens without problems. Nothing has changed in the REST API.

    Redirection works fine on my other website, pretty much the same modules and the same WordPress version.

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author John Godley

    (@johnny5)

    look at your browser’s error console for more details.

    Has anything been output to your browser’s error console?

    Error console says:

    tools.php?page=redirection.php:394 Uncaught SyntaxError: Invalid or unexpected token
    window.onerror @ tools.php?page=redirection.php:394
    error (async)
    (anonymous) @ tools.php?page=redirection.php:393

    Uncaught SyntaxError: Invalid or unexpected token
    redirection.js?ver=3.6.3-31082d50df79767f59a2f21c42b2b117:33

    Hi, I’m having the same problem! It was working perfect all this time and out of nowhere those issues happened!

    You were able to fix it?

    Doesn’t work yet, unfortunately

    @johnny5
    Hi, on my “dev” site, I have “Redirection” version 3.4 and it works perfect! But on my live site I have version 3.6.3 and I have those problems. Please help as soon as you can.

    Thank you!

    • This reply was modified 7 months, 2 weeks ago by  Roger.

    I have uploaded a backup with version 3.3.1 and it works.

    How can I go back to version 3.3.1? I want to downgrade now lol please help

    Have just overwritten the folder containing the Redirection files with the previous version. I did this via FTP.

    Thank you. How can I download version 3.3.1? I haven’t find it yet..

    Hi, How can I download version 3.3.1?

    Plugin Author John Godley

    (@johnny5)

    I would not advise using an older version.

    The problem is most likely something on your site that is breaking Redirection. This could be a plugin or theme.

    I know that tmeh says they have tried disabling stuff, but if it works on other sites then there will be a difference.

    If you are prepared to give me access to a site with the problem then I should be able to locate the issue.

    Can I email you the access login?

    This is the following error message I get.

    Plugin: 3.6.3
    WordPress: 4.8.8 (single)
    PHP: 7.0.28-0ubuntu0.16.04.1
    Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36
    JavaScript: http://www.sourcefurniture.com/wp-content/plugins/redirection/redirection.js
    REST API: /wp-json/

    Error: Cookie nonce is invalid (rest_cookie_invalid_nonce)
    Action: redirection/v1/group/ GET
    Code: 403 Forbidden
    Raw: {“code”:”rest_cookie_invalid_nonce”,”message”:”Cookie nonce is invalid”,”data”:{“status”:403}}

    Error: Cookie nonce is invalid (rest_cookie_invalid_nonce)
    Action: redirection/v1/redirect/?orderby=id GET
    Code: 403 Forbidden
    Raw: {“code”:”rest_cookie_invalid_nonce”,”message”:”Cookie nonce is invalid”,”data”:{“status”:403}}

    And this version it doesn’t let me to add the “Group” name when I tried to use the redirection portion i the plugin

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Unable to load Redirection’ is closed to new replies.