Support » Fixing WordPress » Unable to install plug-ins / updates

  • Resolved davidlovesy

    (@davidlovesy)


    I have WordPress installed and running. All plug-ins installed during it’s development on a different server are running fine, but since it has been moved onto a new server and configured (it’s 1and1 as a host) I am unable to run the auto-update, and any new plug-in will not install. It just says “installing…” and no more than that.

    I don’t have access to the 1and1 server, and I’m told that none of the folders have read-only access so what may be going wrong here?

    As I say, the DB is all set up, I can add and edit pages with no problems and all the plug-ins installed when it was created on a different server are configured and running fine. Just can’t install any new plug-ins or updates.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Try adding

    AddType x-mapp-php5 .php
    AddHandler x-mapp-php5 .php

    to the top of your WordPress .htaccess file.

    Some hosts have php timeout and memory restrictions that block WP’s auto updating and plugin updating. Sometimes, there’s nothing you can do about it. You can try raising memory and timeouts in php.ini, if you have access to it.

    Try esmi’s .htaccess lines, as they are required for 1and1.

    Thread Starter davidlovesy

    (@davidlovesy)

    Okay – this sounds excellent, but now I must be massively ignorant as I can’t find a .htaccess file to amend. How do I locate this file?

    Thread Starter davidlovesy

    (@davidlovesy)

    Solved my own query – I was still set to default permalinks so no .htaccess file had been created. Got one now!

    Thread Starter davidlovesy

    (@davidlovesy)

    And that code line worked a treat. Thank you muchly, Esmi!

    And also for your input, songdogtech.

    Glad to hear that you got it working 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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