Support » Plugin: WordPress SEO Plugin - Rank Math » Unable to install other plugins after setting up RankMath

  • Hello,
    I took 30 min to understand that the error I got while trying to install WordPress plugins came from RankMath…
    Not sure if it was a bug on my side or not, so I won’t give it a rating but this is what happened:

    Step 0. Everything is working great, I use SSH with a key pair to automatically install plugins.
    Step 1. I installed RankMath, everything still good.
    Step 2. Tried to install other plugins and I always got the error “cannot create directory”, no logs anywhere. Tested to chmod 777 everything : still the same, disabled all firewalls, changed the owner account, still the same.
    Step 2. Disabled RankMath : working again.

    Please fix this issue as I won’t keep using RankMath if I cannot install any other plugins afterwards.
    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,
    I just sent an email to you with additional details.
    Thank you.

    Plugin Author Rank Math

    (@rankmath)

    Hello,

    Closing this thread as the issue was related to an older configuration used on the server.

    If you need any other assistance, please feel free to open a new support topic and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Unable to install other plugins after setting up RankMath’ is closed to new replies.