Support » Fixing WordPress » Unable to install 5.8 as its fails?

  • Resolved pr0ject10n

    (@pr0ject10n)


    Hi there,

    I’ve just tried to upgrade my offline WordPress site from 5.7.2 to 5.8 on my Synology server. And so far, I’m getting this error message:

    Could not copy file.: wp-includes/blocks/embed/editor-rtl.css
    Installation failed.

    I’ve not had any problems updating recent updates before installing this one. Before I navigate to the wp-includes folder and change file permissions, is there something wrong with the update itself?

    KR,
    Ian.

    • This topic was modified 2 months, 3 weeks ago by pr0ject10n.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    No. I think you’re right that it’s a permissions problem.

    Thread Starter pr0ject10n

    (@pr0ject10n)

    Hi Steve Stern,

    Alterations to file permissions using Filezilla were unable to solve the permissions block. So instead, I had to upload 5.8 manually. Luckily I know how to do that.

    WordPress 5.8 is now installed.

    Thank you for your reply.

    KR,
    Ian.

    I am having the same issue but wondering why updating through the wordpress dashboard tries to download the file with the name: wordpress-5.8-no-content.zip

    This is the entire text from the error message screen:

    Update WordPress

    Downloading update from https://downloads.wordpress.org/release/wordpress-5.8-no-content.zip…

    Download failed.: The checksum of the file (af4ee6d1ba2a052dc661de39c5480895) does not match the expected checksum value (e373c22149dc6e7069ec94450b396b78).

    Installation failed.`

    Why does this file name have “no-data” in the name when the file on the WP download page does not?

    please help!

    Thread Starter pr0ject10n

    (@pr0ject10n)

    Portadam,

    You may need to install WordPress update directly into the folder on your server. If you are using your own server to host your website?

    First, unzip the WinZip folder to a new folder. Then copy everything inside it into the root directory of the WordPress site you want to upgrade. BUT DON’T OVERWRITE the wp-content folder and the wp-config.php file. This is exactly what I did yesterday evening to the offline version of my website. The online version accepted 5.8 without a problem. I even checked the file permissions in both, and it didn’t matter how high I went with the numbers; Synology allows you to go to 777; the offline version refused to accept the upgrade by the normal method.

    Best of luck Portadam

    Good day,

    @portadam, any luck with your update? Having the same problem until now.

    “Update WordPress

    Downloading update from https://downloads.wordpress.org/release/wordpress-5.8-no-content.zip…

    Download failed.: The checksum of the file (d41d8cd98f00b204e9800998ecf8427e) does not match the expected checksum value (e373c22149dc6e7069ec94450b396b78).

    Installation failed.`”

    Hope @pr0ject10n suggestion will work, give it a shot.

    Thanks for the response. I checked with our hosting service, GoDaddy, and they said it is not a problem with their server, it is a WordPress problem. I’m not confident in doing this manually myself.

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Thanks Steve. I looked at that support page and seems like there is room for human (me) error. I’ll wait until WordPress resolves the issue so it can automatically update.

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    OK, folks. I’m closing this topic as we’re too deep.

    If you need support then per the forum guidelines please start your own topic.

    A lot more people will see your post, and that way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

    Frequently Asked Questions

    Forum Guidelines

    You can do so here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/#new-post

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Unable to install 5.8 as its fails?’ is closed to new replies.