Support » Plugin: WooCommerce » Unable to insert download log entry in database.

  • Resolved jd

    (@janedilkes)


    This problem has just started. When someone tries to download a product, the error message “Unable to insert download log entry in database.” is shown, and the product is not downloaded.

    I have seen this topic, which has been marked as resolved:
    https://wordpress.org/support/topic/cannot-download-purchased-download/

    I have tried the suggestions on that topic.

    This problem is happening on all orders.

    Any idea what I can do about this?
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 31 through 33 (of 33 total)
  • Dropping the wc_download_log and re-activating woocommerce core plugin worked for us as well.

    This works.
    Thank you!

    Dropping the wc_download_log and re-activating woocommerce core plugin worked for us as well.

    Funciono para mi tambien

    staedeli

    (@staedeli)

    Thanks for the tip! I made a short video of how to fix this in the database, so maybe someone else can fix it easily in a couple of minutes:

Viewing 3 replies - 31 through 33 (of 33 total)
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