Support » Plugin: WP Ever Accounting - Accounting for small business » Unable to import any type of file

  • Resolved cinemafunk

    (@cinemafunk)


    I’ve attempted to import my payments, vendors, and revenues, and each time I receive the error: “Something went wrong during the upload process, please try again.”

    This is essentially a stock 6.01 WP install, please see the System Info dump below. I’ve enabled debugging and didn’t see anything appear. Let me know if you need more info to help remediate.

    ### Begin System Info ###
    
    -- Site Info
    
    Site URL:                 https://ominousglow.cloud
    Home URL:                 https://ominousglow.cloud
    Multisite:                Yes
    
    -- WordPress Configuration
    
    Version:                  6.0.1
    Language:                 en_US
    Permalink Structure:      /%year%/%monthnum%/%day%/%postname%/
    Active Theme:             Twenty Twenty-Two 1.1
    Show On Front:            posts
    ABSPATH:                  /home/REDACTED/public_html/
    Table Prefix:             Length: 8   Status: Acceptable
    WP_DEBUG:                 Enabled
    Memory Limit:             64M
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed
    
    -- EverAccounting Configuration
    
    Version:                          1.1.2
    DB Version:                       1.1.2
    Install Date:                     2022-08-22 22:00:32
    Debug Mode:                       False
    Transactions Table:               True
    Contacts Table:                   True
    Contactmeta Table:                True
    Transfers Table:                  True
    Categories Table:                 True
    Documents Table:                  True
    Document Item Table:              True
    Items Table:                      True
    
    -- EverAccounting Settings
    
    Default currency:                  USD
    Default currency rate:             1.0000000
    Default payment method:            cash
    Default Account:                   1
    
    -- EverAccounting Object Counts
    
    Items:                            0
    Transactions:                     0
    Accounts:                         1
    Customers:                        0
    Vendors:                          0
    Currencies:                       6
    Categories:                       4
    Transfers:                        0
    Invoices:                         0
    Bills:                            0
    
    -- WordPress Active Plugins
    
    Ever Accounting: 1.1.2
    
    -- WordPress Inactive Plugins
    
    Akismet Anti-Spam: 4.2.5 (needs update - 5.0)
    Hello Dolly: 1.7.2
    
    -- Network Active Plugins
    
    -- Webserver Configuration
    
    PHP Version:              7.4.30
    MySQL Version:            8.0.30
    Webserver Info:           Apache
    SSL Configured:           Yes
    
    -- PHP Configuration
    
    Memory Limit:             256M
    Upload Max Size:          25M
    Post Max Size:            30M
    Upload Max Filesize:      25M
    Time Limit:               30
    Max Input Vars:           1000
    Display Errors:           On (1)
    
    -- PHP Extensions
    
    cURL:                     Supported
    fsockopen:                Supported
    SOAP Client:              Not Installed
    Suhosin:                  Not Installed
    
    ### End System Info ###
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bappi

    (@b-07)

    Hello @cinemafunk,

    Thanks for reaching out.

    I wasn’t able to replicate this on a similar setup. Can you please send me your payments/vendor/revenue import files so that I can test with those?

    Looking forward to helping you get to the bottom of this.

    Plugin Support Bappi

    (@b-07)

    Hi @cinemafunk ,

    Just checking on this. Do you still need assistance here? I’ll close this ticket for now but if you still need assistance with it, please reopen it and I’ll happily assist you.

    If you have other issues, you can open a new ticket and I’ll help you there too.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.