Support » Plugin: FB Photo Sync » Unable to import albums from public page

  • Resolved kras3443

    (@kras3443)


    I’m attempting to pull in photos from my public business page and I’m receiving the below error. Any recommendations on what I can do?

    I followed the setup instructions and placed in my app ID.

    (#200) Access to this data is temporarily disabled for non-active accounts due to changes we are making to the Facebook Platform

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Mike Auteri

    (@mauteri)

    Hi kfras3443,

    Can you provide me with the FB business page URL, so I can try to recreate the issue? Also, are you having issue with just that page or other pages as well?

    -Mike

    Plugin Author Mike Auteri

    (@mauteri)

    Hi kras3443,

    Apparently this is something facing a lot of applications using the Facebook Graph API after all the recent controversy.

    https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active

    https://www.theguardian.com/technology/2018/mar/21/mark-zuckerberg-response-facebook-cambridge-analytica

    I’ll keep an eye on it and hopefully can get this working again soon.

    -Mike

    Mike –

    Thanks. I did have a feeling that the recent events had something to do with it.

    Plugin Author Mike Auteri

    (@mauteri)

    Hi AJ,

    Yes, this affects all public pages. Personal photos can still be imported, but public pages cannot until Facebook decides what they are going to do.

    Mike

    Plugin Author Mike Auteri

    (@mauteri)

    It appears to work for me now. Can anyone else confirm?

    -Mike

    Plugin Author Mike Auteri

    (@mauteri)

    Hey folks,

    This works again (Facebook must have fixed), so marking this resolved. Thanks for reporting!

    -Mike

    I still cannot open public albums 🙁
    (#200) Access to this data is temporarily disabled ….
    page (https.. judojablonec.cz and FB profile is judojablonec

    Plugin Author Mike Auteri

    (@mauteri)

    Hi all, unfortunately there is not much I can do about this without rewriting most of the plugin which I really don’t have time to do. And I’m actually really tired of Facebook changing things with no regard for backwards compatibility (which means, every time they change something, I have to hurry up and change things in the plugin to make it work again).

    Facebook has been cracking down more and more over the years on how you can access their Open Graph API. When I first wrote this plugin 4 years ago, it was dead easy (you didn’t even need to create a FB App!). Now with recent events and Facebook under fire, they’ve locked it down even more. So now it appears you need an SSL certificate (HTTPS, which honestly, you really should have anyway now that you can easily get free ones) and the “Access to this data…” error, which I see intermittently.

    If I stop replying to this thread, please do not take offense: there is just not much I can do for you immediately to resolve the issues you are facing.

    -Mike

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m closing this topic and archiving the replies from people who are seeking support in all the wrong places.

    If you need support then per the forum guidelines please start your own topic.

    https://wordpress.org/support/guidelines/#post-in-the-best-place

    You can do so here.

    https://wordpress.org/support/plugin/fb-photo-sync/#new-post

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Unable to import albums from public page’ is closed to new replies.