Support » Plugin: Really Simple Twitter Feed Widget » Unable to get tweets

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  • Plugin Contributor whiletrue

    (@whiletrue)

    Hi malawimama,
    sometimes any Twitter related plugin is unable to get tweets, because of Twitter servers rate limits or cache issues (or configuration errors).

    The plugin works fine in the test and production websites we control, can you try again to load tweets? Also, you could get more details when enabling Debug mode.

    Hi whiletrue

    I am having the same problem and get this error

    Twitter data error: Rate limit exceeded. Clients may not make more than 150 requests per hour.
    Unable to get tweets
    Debug info: [Rate limit exceeded. Clients may not make more than 150 requests per hour.] – username:”myusername”

    What does this mean and how can i fix it?

    Plugin Contributor whiletrue

    (@whiletrue)

    Hi Jimladen,
    Twitter servers limit requests by ip; if your website (server) exceeds 150 requests per hour, the plugin is unable to get tweets. The issue should fix itself after some hours.

    when i ran the twitter widget and debugged I received this error. This is where my knowledge of computers ends. Please advise

    Twitter data error: Bad Authentication data Unable to get tweets Debug info: [215] Bad Authentication data -username: “justjamesbush”

    Please advise

Viewing 4 replies - 1 through 4 (of 4 total)
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