Support » Plugin: Brightcove Video Cloud » Unable to get the plugin to work

  • Instructions suggest:

    Where do I get a playlist ID?
    Log in to your Brightcove Video Cloud account.

    To retrieve the ID for a playlist: 1. Open the Media tab 2. Under Playlists on the far left hand side click All Playlists or Favorites 3. Click on a playlist. 4. Playlist ID is listed in the top bar above the videos in the playlist.

    However alternate instructions suggest using a REFERENCE ID for which I’ve had to manually enter. Unfortunately, even THAT didn’t work.

    Plugin hasn’t gotten any love in a while.

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