Support » Theme: Sydney » Unable to force all variant selections before add to cart is enabled Oct 2020

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi Brendan,

    Can you try temporarily switching to one of default WordPress themes like Twenty Twenty to confirm whether this issue is caused by Sydney theme?

    Regards,
    Kharis

    Thread Starter thebrendanlea

    (@thebrendanlea)

    Kharis,
    I switched to Twenty Twenty+WooCommerce.

    The add to cart button was functioning as normal. (Only available after all variants selected.)

    I switched back to Sydney+WooCommerce and add to cart was available after only one selection in a 3 selection list. (Not forcing all variant selection.)

    Seems the issue is with Sydney.

    Warmly,
    Brendan

    Hi Brendan,

    Thank you for trying and adding some information. But I still can’t find the problem with Sydney.

    Can you take a screen recording that walk me through on getting your issue, and upload it to Google Drive, then link it here?

    Regards,
    Kharis

    Thread Starter thebrendanlea

    (@thebrendanlea)

    Kharis,
    Got the video created for you here.

    https://drive.google.com/file/d/1e4J43bP2TRZh8iuIjoSESc7VOPO9xqTh/view?usp=sharing

    Let me know if you need anything else.

    Warmly,
    Brendan

    Hi Brendan,

    Thank you for sharing the video.

    As checked, it seems likely your variations is similar to this, which is chained selection is not possible by default.

    Have you made comparison with the WooCommerce products demo?

    Can you share the settings of your variations in a screen recording? Did you do special configurations?

    Regards,
    Kharis

    Thread Starter thebrendanlea

    (@thebrendanlea)

    Kharis,
    Yes my variations are similar to the chained selection link you provided.

    How do I make a comparison with the WooCommerce products demo? I am not sure if I did that already or not.

    Here is what I did regarding variations:
    https://drive.google.com/file/d/1quGOSSK7mWsh1UaaUcvWPaKEC4pdwGIC/view?usp=sharing

    Warmly,
    Brendan

    Hi Brendan,

    Thank you for sharing the variations set up from your end.

    The WooCommerce products demo I linked previously runs the Storefront theme. It is a free theme, that you can try to debug the trouble and check whether the issue is specific to Sydney theme.

    Regards,
    Kharis

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Unable to force all variant selections before add to cart is enabled Oct 2020’ is closed to new replies.