• Resolved olivier666666

    (@olivier666666)


    Google translation from French to English.
    If you can speak to me directly in French if not I will translate it by Google.

    Since I loaded IMAGIFY, when I create an article and want to
    Include a video (embedded) inside the article, the video
    Appears but when I click “save” the article, the video
    disappears….!!!!

    If I put an up-to-date article already containing videos, all the videos
    Disappear!

    I use WP every day for 2 years, I know it by heart. I only install very rarely extensions and dice when IMAGIFY was installed the article being written no longer records the integrated video and deletes even those already in an existing article.

    I’m not saying it’s imagify that erases videos, I’m saying that since installing imagify there’s a conflict somewhere that prevents the integration of a video in an article.

    But know where it comes from.

Viewing 1 replies (of 1 total)
  • Plugin Author WP Media

    (@wp_media)

    Hi @olivier666666

    Please note that you don’t need to contact us on 4 different channels to write about the same problem.

    So as we told by email, this issue isn’t related to Imagify. This plugin doesn’t touch to your video, so it’s impossible that this problem could have any relation with Imagify.

    I suggest you to deactivate all your plugins are activate them one by one to know which one is the guilty.

    Kind regards

Viewing 1 replies (of 1 total)
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