Thread Starter
geegio
(@geegio)
To be clear – I’m an Admin and can see all the other plugins. I’m wondering if this one just doesn’t work with the latest WordPress.
Thread Starter
geegio
(@geegio)
So… I dig this plugin. I can create a quiz, and add it to a post… but I’m not seeing an option to edit the quiz in the left-hand dashboard menu. Any ideas?
To be clear – I’m an Admin and can see all the other plugins. I’m wondering if this one just doesn’t work with the latest WordPress.
Hello Geegio,
If that is the case, you have probably found another plugin using the same menu position ID as us. In other words they’re hogging our spot on your sidebar.
We’ll need you to isolate if that is the case and which plugin it is. To search for conflicts, please follow these steps.
1. First please deactivate all plugins except [Plugin] and see if the issue persists.
2. If the issue is resolved, reactivate your plugins one by one to see if the issue returns.
3. If no conflict is found among your plugins, try reverting to a default WP theme like ‘Twenty Sixteen’, or ‘Twenty Seventeen’, and see if the issue is resolved.
Feel free to put your site back as it was, and let us know your results. If that’s all that is wrong we should be able to patch it next release, and I can provide you some URL’s to use in the meantime.
Regards,
Jeremy Hoffman
Support Engineer,
Fatcat Apps
Thread Starter
geegio
(@geegio)
Thanks for your response. Yes, based on your instructions it does seem that another plugin is using the same menu id. I saved the link to edit my quiz, but would love a link to see/edit all quizzes if you have that handy.
Thanks.
Thread Starter
geegio
(@geegio)
Hello there,
Sorry for the slow response. We’ve been super busy. I’m glad you figured out the URL’s though.
We’ll be changing our menu ID next time we update so you won’t have to use those for long.
Regards,
Jeremy Hoffman
Support Engineer,
Fatcat Apps
