I have a web site showerpowerbooster.co.uk which I cannot edit. In desperation I have stated from scratch to build a new wordpress web site which sits annoyingly on showerpowerbooster.co.uk/showerpowerbooster which is no good for me.
I cannot resolve problems through my host REG123.
After 10 days giving me the runaround they appear to have dumped the problem back on me and said 'Please note that we do not offer support for installing this third party application outside of our 123-Apps terms. If you wish to install WordPress to the root of your hosting space ("public_html") I can advise you to refer to the instructions offered by the WordPress support website: http://codex.wordpress.org/In'
Further advise is
Please note that at the moment the One-Click automatic installation for WordPress and other content management systems
can only be installed in their own directory. This is why the following address shows:
One-Click cannot automatically installs the application into the 'public_html' folder.
For this to happen you will need to install WordPress manually, the manual installation will allow you to install
WordPress into 'public_html' folder so that the website will show under the address 'http://www.showerpowerbooster.co.uk/'.
Please save my sanity and comment upon what I am being advised to do as I have been given incorrect advise from their help desk and would like a opinion on how to resolve this.