Support » Plugin: User Role Editor » Unable to edit of some of the users

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Vladimir Garagulia

    (@shinephp)

    Try deactivate “Ultimate Member” temporally – to check what plugin settings does not allow to edit shown users.

    Just in case, re-check if “CQ Admin” role has selected needed roles at “Ultimate Member -> User Roles->Can edit these user roles only”.

    Thread Starter mettro

    (@mettro)

    I tried to temporarily disable the “Ultimate Member” plugin, and I can able to edit and delete user using the “CQ Admin” user role.

    Here’s the current settings for the “CQ Admin” role for at “Ultimate Member -> User Roles->Can edit these user roles only”.
    https://monosnap.com/file/LILgy6guN49Oxp9e7pj6qV7GZxcLAV

    Thread Starter mettro

    (@mettro)

    Any thoughts about it?

    Plugin Author Vladimir Garagulia

    (@shinephp)

    I can just suppose that something wrong was stored for the role at this field.

    Try to remove all selections at the “Can edit these roles only” field for the “CQ Admin” role. Update role and test if use with “CQ Admin” role can edit all users after that. Then try to select some roles at this field for “CQ Admin” role again.

    I hope that refreshing this field value will help.

    Thread Starter mettro

    (@mettro)

    I tried your thoughts but still no luck. Still not able to edit or delete some of the users.

    Plugin Author Vladimir Garagulia

    (@shinephp)

    I don’t have an idea at this point also.

    Try to get comments from the UM plugin support, as UM settings is the source of the problem.

    If you will not get a response, contact me directly via role-editor.com or support email and we will talk about further steps.

Viewing 6 replies - 1 through 6 (of 6 total)
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