Unable to delete submission or Form

  • Resolved hjcameron

    (@hjcameron)


    4 years, 3 months ago

    I’m unable to delete any submissions or any forms. I seem to have been hit with some spam submissions and now I can’t delete anything. I tried deactivating the plugin, uninstalling it, and reinstalling it and the problem is there.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author wpdevart

    (@wpdevart)

    4 years, 3 months ago

    Hi dear user.

    Can you tell us what version are you using?

    Thanks.

    Thread Starter hjcameron

    (@hjcameron)

    4 years, 3 months ago

    Hi:

    I’m using Version 1.5.8 – I actually deleted the plugin and reinstalled it and still have the problem as the data remained.

    Thread Starter hjcameron

    (@hjcameron)

    4 years, 2 months ago

    Hi @wpdevart

    I’m still unable to delete any entries, forms or even any fields in a form.

    How can I delete the spam entries?

    Heather

    Plugin Author wpdevart

    (@wpdevart)

    4 years, 2 months ago

    Hi dear user.

    Can you disable other plugins and then try again?

    Maybe the issue comes from another plugin.

    Thanks.

    Thread Starter hjcameron

    (@hjcameron)

    4 years, 2 months ago

    @wpdevart

    Thank you, I deactivated plugins and was able to delete the records. The Plugin Causing the problem was OptimizePress 3.0, a landing page builder.

    Once I reactivated the plugin the problem returned

    Plugin Author wpdevart

    (@wpdevart)

    4 years, 2 months ago

    Okay dear user.

    Thanks for the reply.

    Plugin Author wpdevart

    (@wpdevart)

    4 years, 2 months ago

    Hi dear user.

    We are going to close this topic, if you have other questions, then contact us again.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Unable to delete submission or Form’ is closed to new replies.