Support » Plugin: uCare - Support Ticket System & HelpDesk » Unable to delete plugin, problem: delete failed: Internal Server Error

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have the same problem

    sabinosisto

    (@sabinosisto)

    I have the same problem

    David

    (@affordablewebsitesdenvercom)

    Uh-oh. I can’t delete it either. I can deactivate it, but i think something’s going on here……….

    David

    (@affordablewebsitesdenvercom)

    I read other threads by others reporting the same issue. It appears that it cannot be deleted and the last I saw someone reported the problem weeks ago but got no response. One person said it could be deleted via FTP but not through the WP backend. Once you deactivate it the support section and pages are no longer usable and certainly if you can delete it using FTP that section and all attendant records may also be gone.

    Can not delete as well and when i press create ticket nothing happens. TERRIBLE PLUGIN PLUS BAD SUPPORT

    David

    (@affordablewebsitesdenvercom)

    You have to go into the Cpanel for your host and find the plugin folder and remove it from there or use FTP if you are familiar with that. Also, with Gutenberg coming out any day now, I would definitely check everything if you continue to use it. Just my humble opinion. I don’t know how the plugin developers feel….

Viewing 6 replies - 1 through 6 (of 6 total)
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